Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Preference
Work Availability
Languages
Interests
AdministrativeAssistant
Sheila Lamb

Sheila Lamb

Elkmont,AL

Summary

As an associate degree holder in Medical Office Administrative Assistant, I have gained valuable experience working as a cashier. With a diverse skill set in document management, scheduling, time management, and communication, I am a fast learner. My proficiency in Microsoft Excel and Microsoft Office enhances my ability to efficiently handle various administrative tasks. I excel in customer service and possess strong verbal communication skills, allowing me to build positive client relations. My self-motivation drives me to maintain high standards of office organization and record keeping. Additionally, I am dependable and reliable with a valid driver's license, enabling me to effectively manage delivery documentation. My attention to detail and problem-solving abilities contribute to my success in managing schedules and performing accurate data entry tasks. With a positive attitude and strong organizational skills, I am committed to making effective contributions in any administrative role.

Overview

12
12
years of professional experience

Work History

Delivery Driver

DoorDash
04.2024 - Current
  • Delivered packages to customer doorsteps and offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Conversation Rewriter

Outlier AI
05.2023 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Provided valuable input during proposal writing processes, contributing to successful project acquisitions for the organization.

Service Cashier

Serra Toyota Of Decatur
06.2021 - 11.2021
  • Collected service tickets and ensured accurate data entry into the computer system to facilitate the timely closure of service requests.
  • Scanned service tickets for digital filing, organizing them systematically to maintain an efficient record-keeping process.
  • Processed customer payments, including down payments and final payments.
  • Supported rental services by helping customers understand rental options, processing rental agreements, and facilitating vehicle check-outs.

Online Personal Shopper

Walmart
03.2020 - 05.2021
  • Delivered personalized shopping experiences, exceeding customer expectations
  • Ensured accurate order preparation, boosting customer satisfaction and loyalty
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Quality Inspector

Stratosphere
11.2017 - 12.2018
  • Company Overview: Pulaski, TN
  • Managed inspections, reducing defects through team collaboration and enhancing quality control
  • Implemented checklist system, improving inspection accuracy and consistency
  • Boosted production efficiency by cutting inspection time, ensuring top-quality outputs
  • Pulaski, TN

Team Member

Jersey Mike's
01.2016 - 06.2017
  • Company Overview: Columbia, TN
  • Ensured efficient payment processing for customer satisfaction
  • Maintained quality standards while creating custom sandwiches
  • Boosted productivity by maintaining a spotless workspace
  • Columbia, TN

Team Member

Jersey Mike's Subs
02.2014 - 11.2014
  • Company Overview: Nashville, TN
  • Managed customer interactions, ensuring satisfaction and accuracy in orders
  • Prepared high-quality sandwiches with attention to detail
  • Maintained clean workstations, improving operational efficiency
  • Fostered positive customer relationships through active engagement
  • Nashville, TN

Tech Support Representative

Ibex Global
01.2013 - 05.2013
  • Company Overview: Spring Hill, TN
  • Provided clear explanations of complex Apple-related technical concepts
  • Ensured smooth user experience through effective device setup and troubleshooting
  • Improved first-call resolution rates by creating novel problem solutions
  • Fostered support quality and efficiency through knowledge sharing with team
  • Contributed to support process improvements by maintaining detailed records
  • Spring Hill, TN

Education

Associate of Science - Medical Office Administrative Assistant

Herzing University
Birmingham, AL
12.2023

Skills

  • Document Management
  • Data Entry
  • Scheduling
  • Client Relations
  • Time Management
  • Organization
  • Communication
  • Problem Solving
  • Microsoft Excel
  • Delivery documentation
  • Customer service
  • Time management
  • Communication skills
  • Attention to detail
  • Self-motivation
  • Positive attitude
  • Valid Driver's license
  • Dependable and reliable
  • Office organization
  • Record keeping
  • Cash handling
  • Verbal communication
  • Microsoft office
  • Schedule management
  • File organization
  • Database entry

Timeline

Delivery Driver

DoorDash
04.2024 - Current

Conversation Rewriter

Outlier AI
05.2023 - 04.2024

Service Cashier

Serra Toyota Of Decatur
06.2021 - 11.2021

Online Personal Shopper

Walmart
03.2020 - 05.2021

Quality Inspector

Stratosphere
11.2017 - 12.2018

Team Member

Jersey Mike's
01.2016 - 06.2017

Team Member

Jersey Mike's Subs
02.2014 - 11.2014

Tech Support Representative

Ibex Global
01.2013 - 05.2013

Associate of Science - Medical Office Administrative Assistant

Herzing University

Certification

  • Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceFlexible work hoursWork from home optionHealthcare benefitsPaid sick leaveCareer advancement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual

Interests

Office Administrative assistant

Chat or email support

Data

Sheila Lamb