Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

THOMAS KOPP

North Mankato,USA

Summary

Dynamic professional with extensive experience in fleet management at Element Fleet Management. Proven track record in loan underwriting and strategic planning, leading teams to exceed sales goals. Adept at problem resolution and maintaining high standards of customer relationship management, ensuring operational excellence and compliance with regulations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Associate Maintenance – Cars & Light Trucks

JC Malone Staffing Solutions
Louisville, USA
10.2016 - Current
  • Company Overview: Contracted through JC Malone Staffing working with Element Fleet Management.
  • Responsible for Providing support to our client’s fleet drivers and frontline agents with the authorization of Repairs, the processing of pre-approved invoices, supplier email verifications, and by responding to the Supplier, client ad driver electronics and communications.
  • Further working closely with case managers, Supervisors, manager and frontline agents to respond to client and driver requests.
  • Contracted through JC Malone Staffing working with Element Fleet Management.

Co-Owner

Life Long Lending
Savage, USA
11.2005 - 10.2016
  • Responsible for: Managing 13 full time Loan Originators and two loan processors in two Mortgage Origination offices.
  • Selling Conventional, FHA, and VA home Mortgages Loans.
  • Included duties were to managing all lending personnel, marketing loan programs, building capacity and working with local real estate offices to generate sales.
  • Responsible for providing all internal accounting, payroll and benefits administration as well as strategic planning and policy implementation.

Service Manager

Elysian Auto Service
Elysian, USA
01.2015 - 10.2015
  • My position was working as the Service Advisor for a small family - owned Auto Service Shop.
  • Duties included handling all customer interaction, sales, education, collecting payments and handling all money.
  • Responsible for scheduling of service with both customers and the service technicians on all customer automobiles.
  • Providing customers with estimates and Inspection forms related to the condition of their vehicles and maintaining service records on all customer vehicles.
  • Duties further included all other front office functions, answering telephones, marketing, accounting in Quick Books, and creating inventory reports while keeping inventory at desired levels within the shop.

Warehouse Manager/Parts Delivery Specialist

Factory Motor Parts
Mankato, USA
06.2012 - 11.2014
  • Position is working in a Wholesale Auto Parts Warehouse.
  • Duties include: Setting up a 15,000 square foot warehouse, daily inventory counts, receiving daily freight, stocking shelves, and maintaining approximately $1.5 million dollar auto parts inventory at desired levels.
  • Responsible to ensure delivery of parts to customers in an on time, professional manner and to maintain on demand delivery and sales to route customers and successfully meeting company monthly sales goals.

Loan Fund Director

Midwest Assistance Program Community Loan Fund
New Prague, USA
07.2003 - 11.2005
  • Responsible for creating, building, and managing a Community Revolving Loan Fund subsidiary within a $3 million organization.
  • Provide loans to rural communities for water, wastewater and solid waste infrastructure needs.
  • Establishing program budgets, loan fund capitalization, training staff, policy creation and implementation.
  • Provide customer contact, underwrite lending programs and develop loan products and ensure that overall program complies with all applicable State and Federal guidelines and regulations.
  • Serve as a member of the MAP management team responsible for the planning, development and implementation of overall agency policies.

Housing Services Director

Minnesota Valley Action Council, Inc
Mankato, USA
04.1999 - 07.2003
  • Responsible for the administration of all Housing Services Programs for a $6 million housing department.
  • Responsibilities were: Establishing program budgets, approve department expenditures, develop and underwrite lending programs.
  • Ensure programs comply with applicable State and Federal guidelines and regulations.
  • Develop cooperative collaborations and liaisons between MVAC, funding sources and local agencies, city officials, county elected officials and grant foundations.
  • Provide direct supervision to 21 housing staff and operate as a member of management team responsible for planning, developing and implementing agency policies.

Education

Political Science, English writing, philosophy

Concordia College
MN
05.1992

Skills

  • VMA
  • Loan underwriting
  • Fleet management
  • Payroll administration
  • Customer relationship management
  • Auto Integrate Programs
  • Vehicle fleet management
  • Maintenance
  • IBM
  • PC
  • Mainframe
  • Network
  • Macintosh
  • Windows
  • Excel
  • MS Word
  • Power Point
  • Os2 Warp
  • AS400
  • Novell Servers
  • Fitek
  • Contour
  • Laser Pro
  • Loan processing
  • Loan underwriting systems
  • Mitchell Pro Demand
  • All Data Auto Shop System’s Software
  • Sales performance
  • Sales awards
  • Policy implementation
  • Project management
  • Strategic planning
  • Inventory management
  • Planning
  • Problem solving
  • Attention to detail
  • Time management
  • Task prioritization
  • Problem resolution
  • Maintenance & repair
  • Organization and time management
  • Leadership
  • Remote office availability
  • Training & Development
  • Organizational skills
  • Social perceptiveness
  • Self-Directed
  • Decision-making

Certification

  • ASE Certified Service Writer Certification
  • Minnesota and Illinois Licensed Insurance Producer (Life, Accident and Health)
  • National Development Council's Housing Development Finance Professional (HDFP) Certification
  • Minnesota Licensed Lead Risk Assessor

Affiliations

  • Volunteer for Youth In Government Leadership Development Program. Was the Mn Appeals Court Program Specialist from 1999 - 2021 (25 years)

Timeline

Associate Maintenance – Cars & Light Trucks

JC Malone Staffing Solutions
10.2016 - Current

Service Manager

Elysian Auto Service
01.2015 - 10.2015

Warehouse Manager/Parts Delivery Specialist

Factory Motor Parts
06.2012 - 11.2014

Co-Owner

Life Long Lending
11.2005 - 10.2016

Loan Fund Director

Midwest Assistance Program Community Loan Fund
07.2003 - 11.2005

Housing Services Director

Minnesota Valley Action Council, Inc
04.1999 - 07.2003

Political Science, English writing, philosophy

Concordia College

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