Vanny Sophoeun
Santa Rosa,CA
Summary
Professional with experience in customer service and vehicle handling, prepared for valet responsibilities. Strong focus on team collaboration and achieving results. Reliable, flexible, and can handle multiple tasks at once. Valued for attention to safety, efficiency, and client satisfaction. Willingly ready to step up and learn more in the department.
Overview
12
12
years of professional experience
Work History
Restorative Nurse Assistant
CreekSide Rehabilitation
Santa Rosa, CA
06.2014 - 03.2020
- Increased effectiveness of restorative strategies with use of special instruments, devices, and equipment.
- Cared for needs of 90+ residents, offering skilled daily nursing care and personalized support.
- Assisted with detailed recordkeeping, tracking information such as input, output, and vitals.
- Helped patients get to appointments, activities, and social programs.
- Promoted patient dignity and self-sufficiency by encouraging independence through exercise and social interaction.
- Helped patients move safely with skilled mobility support.
- Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools.
- Transported patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
TDR Attendant
Graton Resort & Casino
Rohnert Park, CA
02.2022 - 08.2022
- Provided prompt and attentive service to Team Members, enhancing dining experience.
- Maintained cleanliness and organization of dining areas, ensuring high standards of hygiene.
- Assisted in setting up the dining room, ensuring that tables were properly arranged and fully stocked.
- Demonstrated strong multitasking abilities by managing multiple responsibilities including greeting Team Members, bussing tables, and refilling dishes during peak service hours.
- Expedited food orders efficiently, minimizing wait times and ensuring seamless dining experiences for Team Members.
Valet Attendant
Graton Resort & Casino
Rohnert Park, CA
02.2022 - Current
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Operated various vehicle types, ensuring safe and efficient parking and retrieval.
- Assisted guests with luggage and inquiries, promoting resort amenities and services.
- Communicated effectively with team members to coordinate vehicle flow during peak hours.
- Adapted quickly to changing operational needs, demonstrating flexibility in fast-paced environment.
- Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.
- Addressed minor guest complaints effectively, escalating more serious issues to management when necessary.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
- Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests.
Education
High School -
Lincoln High School
San Diego, California06.2014
Skills
- Multitasking
- Teamwork
- Attention to detail
- Time management
- Task prioritization
- Willingness to learn
Timeline
TDR Attendant
Graton Resort & Casino
02.2022 - 08.2022
Valet Attendant
Graton Resort & Casino
02.2022 - Current
Restorative Nurse Assistant
CreekSide Rehabilitation
06.2014 - 03.2020
High School -
Lincoln High School