Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Skilled relationship-builder with first-rate communication and time management abilities.
Overview
11
11
years of professional experience
Work History
Applied Behavioral Analysis Technician
Bartlett Regional Hospital
11.2021 - Current
Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients within schools, community, home, and in-clinic settings.
Improved client behavior by implementing individualized Behavioral Support Plans written by BCBA (Board Certified Behavioral Analysis).
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
Supported client using principles of applied behavior analysis.
Learned specialized behavior approaches to implement behavioral strategies.
Worked as part of collaborative team to address changing needs of children and families.
Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Increased client independence through teaching of daily living skills such as self-care routines, meal preparation, and household chores.
Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
Utilized evidence-based practices in applied behavior analysis to tailor interventions for diverse client needs.
Maintained compliance with regulatory standards and safety requirements.
Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
Human Resources Coordinator
SEARHC
04.2021 - 11.2021
Onboarding New Hires
Fingerprinting
Sending out Offer letters, job descriptions, and all other onboarding requirements
Filing/Scanning files into new online system
Tracking New Hires prior to start date to make sure they’ve acquired pre-employment requirements
Assisting with all other duties as assigned.
Maintained human resources information system and kept employee files up to date and accurate.
Direct Service Provider
REACH Inc
10.2013 - 05.2021
Attended Social Thinking Conference by Michelle Garcia
Supervising and supporting Children and Youth who experience disabilities
Assisting Individual with his/her Plan of Care to help them be as independent as possible
Modeling/assisting with Life Skills
HIPPA, CPR/FA Certified
Mandatory Reporter - Entering daily data notes on Therap Data Base in timely manner
Coordinating REACH’s Children & Youth Summer Camp.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Supported clients in achieving personal goals through skill-building activities, encouragement, and guidance.
Paraprofessional
Juneau School District
01.2016 - 04.2021
Working with young adults who experience intellectual and/or developmental disabilities
Working towards individual’s IEP goals
Assisting with academics
Teaching and modeling life skills
Ensuring the safety/well-being of students’ while in the community
Working as a team along side Teacher, Families, and Co-Para educator’s.
Attended Project SEARCH Conference in Savanna, GA
Supervised and assisted students in work program at Bartlett Regional Hospital
Taught Job Skill readiness while training and supervising students
Learned 8 different rotations within different programs at BRH
Recorded data for reporting/tracking growth of skill building.
Barista
Hot Shot Co
05.2019 - 09.2019
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Worked Espresso Machine; making variety of different hot drinks
Managed Point of Sale System while providing customer service
Obtaining orders and making variety of beverages
Opened; Started Espresso Machine, pouring shots to make sure they weren’t burning, heating up food, stocking baked goods, gathered starting til, turned on open signs
Closed; moping, sweeping, washing dishes, closing down espresso bar, locking windows, taking out trash, closing till, and putting money in safety deposit.
Human Resources Technician
REACH Inc
01.2014 - 01.2015
Provided support to HR department with a variety of office tasks
Created a master job folder for each position
Accurately entered all data into REACH Microsoft Dynamics Great Plains
Performed costumer service functions by answering employee requests and questions
Verified I-9 documentation and maintained books
Submitted online investigation requests and assisted with new employee background checks
Sent monthly certification letters and reports to all Staff Managers and employees
Sent performance review evaluation reports
Provided intakes for new hires as requested by Staff Mangers and Directors
Assisted with preparation of Agency Hiring Status & Notice Wages of Wage Payments Forms; ensuring that appropriate signatures were obtained
Assisted HR Generalist with various Job Fairs and other special projects
Maintained over 300 employee files and In HR filing system also prepared new employee files
Provided thorough administrative support to REACH managers including facilitating large mail-outs, check distribution, time sheet collection, and other similar projects
Prepared and processed outgoing mail including: accurately weighing, sorting, affixing postage, addressing and preparing certified/overnight/return receipt
Logged incoming checks, ensuring safe delivery to appropriate recipient
Ensured confidentiality in all individual and employee matters as prescribed by agency policy and federal/state law
Coordinated with accounting to report and track purchasing
Administrative Clinical Assistant II at Bartlett Regional Hospital- Outpatient PsychiatricAdministrative Clinical Assistant II at Bartlett Regional Hospital- Outpatient Psychiatric