Viridiana Adams
Buda
Summary
Bilingual, hardworking, and reliable individual focused on going above and beyond to support the team and serve customers. 9 years of medical assisting as well as office experience. Good computer data and input skills combined with experience in working with electronic medical records. Work well independently and with others in a team environment.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Specially For Children
08.2014 - 11.2017
- Prioritized referrals by their urgency,and addressed them in a timely manner.
- Answered incoming calls and directed them t the appropriate department.
- Cleaned, prepared, and maintained examinations rooms and treatment areas
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
- Prepared specimens for outside lab testing, as ordered by the physicians
- Organized, reviewed, and forwarded incoming test results to the physicians
- Prepared patients for examinations, procedures, and treatments
- Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification
- Provided clinical and operational support in the delivery of patient care in physician practice se ings and in clinical offices
- Completed routine diagnostic tests to help senior staff evaluate patient issues
- Answered the phone to provide information, schedule appointments and take down messages
- Helped physicians examine and treat payments with a wide range of ailments
- Completed patient interviews and intake forms, including documenting vital signs and medical histories
- Prepared treatment rooms by cleaning and sterilizing surfaces and restocking supplies
- Greeted and logged in patients to keep the office moving efficiently
- Continuously classified and filed records to keep the system efficient and all information organized.
Medical Assistant
The University of Texas at Austin
11.2017 - 02.2019
- Cleaned, prepared, and maintained examinations rooms and treatment areas
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
- Provided clinical and operational support in the delivery of patient care in physician practice se ings and in clinical offices
- Administered oral and parenteral medications and immunizations as directed by supervising the physicians
- Prepared patients for examinations, procedures, and treatments
- Organized, reviewed, and forwarded incoming test results to the physicians
- Prepared specimens for outside lab testing, as ordered by the physicians
- Answered the phone to provide information, schedule appointments and take down messages
- Helped physicians examine and treat payments with a wide range of ailments
- Assisted with basic care such as removing sutures, giving injections and collecting tissue or blood samples
- Prepared treatment rooms by cleaning and sterilizing surfaces and restocking supplies
- Completed routine diagnostic tests to help senior staff evaluate patient issues
- Completed patient interviews and intake forms, including documenting vital signs and medical histories.
- Prioritized referrals by their urgency and addressed them in a timely manner.
Care Navigator
Fresenius Medical Care
07.2019 - 04.2020
- Educated member on gaps in care and assisted with scheduling provider appointments.
- Assisted members with social determinants of health and linked to appropriate community resources.
- Utilized Microsoft Word to edit, create and save confidential documents.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Recommended service improvements to minimize recurring patient issues and complaints.
Care Coordinator
Engooden Health
05.2020 - 05.2023
- Ensured complete demographic, insurance information, and pertaining clinical information.
- Identified gaps in care and assisted in closure of gaps.
- Maintained confidential health information according to state and federal regulations.
- Educated member on gaps in care and assisted with scheduling provider appointments.
- Assisted members with social determinants of health and linked to appropriate community resources.
- Utilized Microsoft Word to edit, create and save confidential documents.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Carried out day-day-day duties accurately and efficiently.
Medical Assistant
NuvoAir
09.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
Education
Crocke High School
Austin, TXHigh School Diploma - undefined
Everest Institute
Austin, TxSkills
- Resource Coordination
- Supporting Navigation
- Insurance Authorizations
- Medical History Documentation
- Direct Patient Care
- Advanced Anatomy Knowledge
- Medical terminology
- Knowledge of Microsoft Word and Excel
- Office Support
- Medication Administration
Timeline
Medical Assistant
NuvoAir
09.2023 - Current
Care Coordinator
Engooden Health
05.2020 - 05.2023
Care Navigator
Fresenius Medical Care
07.2019 - 04.2020
Medical Assistant
The University of Texas at Austin
11.2017 - 02.2019
Medical Assistant
Specially For Children
08.2014 - 11.2017
Crocke High School
High School Diploma - undefined
Everest Institute
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