Vivian Mash Matthew
Anchorage,United States
Summary
Strategic and adaptive leader with 15+ years of experience in human resource management, human resource program development, and compliance across military and law enforcement sectors. Proven ability to lead cross-functional teams, manage sensitive operations, and drive organizational change. Known for leading diverse teams, strengthening organizational culture, and driving ethical, data-informed decision-making. Passionate about fostering company culture, inclusive environments, and advancing corporate ethics, employee relations, and operational excellence. Trilingual and highly skilled in conflict resolution, data management, and stakeholder communication.
Overview
16
16
years of professional experience
Work History
Program Manager
176th Wing Alaska Air National Guard
JBER, AK
08.2021 - Current
- Directed the processing and executive-level routing of 800+ high-visibility personnel and organizational actions with 100% on-time delivery, ensuring uninterrupted operations and governance compliance.
- Led a multi-unit overhaul of performance management programs; resolved 324+ overdue evaluations and achieved full compliance with federal and enterprise policies.
- Managed eligibility verifications and employment status actions across multiple workforce categories with zero discrepancies.
- Identified and corrected 900+ administrative errors in leadership-directed personnel packets, achieving 100% resolution and preventing downstream compliance issues.
- Resolved 100% of Government Travel Card discrepancies for deploying personnel, restoring full program compliance.
- Supported enterprise readiness exercises and real-world operations for 132 personnel, ensuring adherence to HR, training, and organizational compliance requirements.
- Secured over $195K in employee pay, benefits, and entitlements through precise validation of personnel actions and compensation processes.
- Oversaw the production of 150+ personnel orders and mission-critical HR packets, ensuring accurate and timely entitlements valued at $27K.
- Analyzed and validated 25+ enterprise-level workforce and manpower reports with 100% accuracy, enhancing data integrity and enabling informed executive decisions.
- Executed 222+ HR actions and routed 126 personnel forms, optimizing workforce utilization and increasing administrative efficiency.
- Redesigned the employee onboarding/in-processing program, modernizing workflows and safeguarding over $60K in reduction for overhead costs in the organization.
- Accelerated onboarding by coordinating 119 IT account activations and access requirements, improving readiness and reducing new-hire delays.
- Coordinated Officer Candidate School applications, ensuring timely and accurate submissions for eight emerging leaders.
- Administered physical fitness programs for 385 employees, maintaining 100% compliance for two consecutive years through structured scheduling and oversight.
- Planned and executed annual large-scale organizational events for 200 employees, collaborating with multiple departments to ensure seamless, resource-efficient execution.
- Directed performance management, retention, promotions, and recognition programs for two major groups, maintaining 95–100% compliance across all programs.
- Supported senior-leader talent management and stratification processes for 214 employees, strengthening transparency, fairness, and consistency in advancement decisions.
- Managed three organizational social media/communication platforms, enhancing internal communication and strengthening employer brand visibility.
Medical Logistician
1984th U.S. Army Hospital
JBER, AK
05.2014 - 11.2019
- Managed end-to-end medical logistics, employee travel reimbursements, and asset accountability while maintaining 100% compliance with federal policies and audit standards.
- Designed and executed workforce training programs that enhanced operational efficiency, improved team performance, and sustained organizational readiness across multiple departments.
- Oversaw employee development initiatives and training compliance, ensuring alignment with regulatory standards, readiness metrics, and continuous improvement objectives.
- Administered DTS travel expenses with zero discrepancies while managing inventory control and asset lifecycle processes to drive cost efficiency and quality assurance.
- Directed inventory and equipment accountability programs, balancing mission readiness, fiscal responsibility, and performance outcomes in a high reliability healthcare environment.
Police Officer
Anchorage Police Department
Anchorage, AK
12.2017 - 08.2019
- Led high-risk response and investigative operations, completing 500+ annual hours addressing domestic violence and interpersonal crimes while ensuring procedural compliance and victim safety.
- Delivered trauma-informed crisis intervention and survivor-centered safety planning in complex, high-stress environments involving sexual assault and domestic violence cases.
- Partnered with cross-functional teams—including healthcare providers, legal entities, and social services—to ensure coordinated incident response and community safety.
- Drove effective coordination among multidisciplinary stakeholders to ensure timely response, survivor advocacy, and public safety continuity.
Senior Executive Manager
Phelps Tire Company
Anchorage, AK
06.2010 - 07.2017
- Directed inventory and equipment accountability programs, balancing mission readiness, fiscal responsibility, and performance outcomes in a high reliability healthcare environment.
- Directed enterprise safety and compliance programs, ensuring full adherence to OSHA, State of Alaska, and Department of Transportation regulations across multi-site operations.
- Developed and implemented safety and compliance policies and procedures, strengthening governance, audit readiness, and operational risk controls.
- Led in-depth financial and data analysis to resolve billing discrepancies, validate customer charges, and ensure accuracy of budgets and financial plans across three Alaska locations.
- Provided executive oversight for 80+ employees across multiple locations, ensuring procedural compliance, fiscal accountability, and consistent operational execution.
- Served as Assistant Auditor reviewing store audits, validating expenditures, and inspecting centralized billing systems, including oversight of $2.5M in medium-truck tire inventory.
- Approved and managed General Services Administration (GSA) contracts and served as Corporate Purchase Card Program advisor, ensuring completeness, accuracy, and reasonableness of all requisitions and expenditures.
Education
Master of Business Administration (MBA) -
University of Arizona Global Campus
Chandler, AZBachelor of Business Administration -
American Military University
Charlestown, WVSkills
- Strategic Planning & Execution
- Operational Excellence
- Budgeting & Financial Management
- Cross Functional Leadership
- Change Management
- Performance Metrics & KPIs
- Risk Management & Compliance
- Supply Chain & Logistics Optimization
- Stakeholder Engagement
Awards
- Airmen of the Year – 176th Operations Group (2022)
- Airmen of the Year – 176th Maintenance Group (2019)
- Alaska Army Reservist of the Year (2017 & 2018)
- Anchorage Police Department – Certificate of Graduation (930 hours)
- National Society Daughters of the American Colonists – Community Service Award
Executive Core Strengths
- Enterprise Operations & Program Leadership
- Data-Driven Performance Management
- Strategic Planning & Organizational Execution
- Talent Strategy, Development & Retention
- Executive Decision-Making & Governance
- Profit & Loss Oversight, Budgeting & Financial Stewardship
- Cross-Functional & Multi-Site Leadership
- Policy Process & Operating Model Design
- Stakeholder, Board & Executive Engagement
- Risk Management, Compliance & Controls
- Change Leadership & Business Transformation
- Technology Enablement & Systems Optimization
Timeline
Program Manager
176th Wing Alaska Air National Guard
08.2021 - Current
Police Officer
Anchorage Police Department
12.2017 - 08.2019
Medical Logistician
1984th U.S. Army Hospital
05.2014 - 11.2019
Senior Executive Manager
Phelps Tire Company
06.2010 - 07.2017
Master of Business Administration (MBA) -
University of Arizona Global Campus
Bachelor of Business Administration -
American Military University