Re'Tavia Floyd
Rome,GA
Summary
Reliable and ambitious Sports Management/Business Administration Graduate seeking a position to gain hands on experience in a sports related field. Excelled in team collaboration, showcasing excellent communication and organizational abilities. Achieved significant improvements in operational efficiency and customer satisfaction, leveraging both hard and soft skills effectively. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Sports Management Intern
Lakepointsports
01.2022 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Field maintenance and cleanliness.
- Managed, maintained and organized inventory and storage of sports equipment.
- Monitored and picked up vending machine supplies, refilled machines, and followed profits they made.
- Worked closely with management on everyday operations of sports facility, sat in on business meeting to organize notes.
- Assisted with sports registration duties.
- Customer service assistance with general office and administrative support.
- Assisted with account receivable duties such as receiving payment, invoices, and vending machine budget, and profits.
- Organized and maintained on-site set-up of fields, and maintain cleanliness of facility until close.
- Supervised site, reported issues and escalated those that required further assistance.
- Coordinated and ran pick up soccer games at facility.
Coaching
Gainesville High School
01.2022 - 12.2022
- Looked for and drove improvements to instructing, mentoring and coaching.
- Developed a successful team with ongoing coaching, training, and performance evaluations.
- Empowered families through parenting education workshops and individualized coaching sessions.
- Enhanced player skills through focused training sessions and personalized coaching.
- Improved employee performance with consistent coaching, feedback, and professional development opportunities.
Delivery Driver
Amazon
01.2023 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Cashier
Walmart
08.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Kroger
01.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Mentor
YMCA CAMP
01.2018 - 01.2019
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
Health Care Assistant
RHA Health Care
01.2021 - 01.2021
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
Education
Bachelor of Science - Sports Management/Business Administration
Truett McConnell University, United States
Cleveland, Ga, United States05.2022
High School Diploma -
Rome High School, United States
Rome,Ga United States, United States05.2018
Skills
- Customer service and high quality standards
- Team player with great attitude, respects others
- Excellent leadership and communication skills
- Knowledgeable in all sports related activities, especially college and professional sports and teams
- Maintenance of sports fields
- Safety awareness
- Highly coachable and willing to put work in
- Planning and Coordination of team based events
- Organization and Time Management
- Critical Thinking
- Self-Motivated
Accomplishments
Offesive player of The Year
2x First Team All Conference
1x Second Team All Conference
All Freshman Team
All Defensive Team
Timeline
Delivery Driver
Amazon
01.2023 - 07.2023
Cashier
Walmart
08.2022 - 02.2023
Sports Management Intern
Lakepointsports
01.2022 - Current
Coaching
Gainesville High School
01.2022 - 12.2022
Health Care Assistant
RHA Health Care
01.2021 - 01.2021
Cashier
Kroger
01.2019 - 01.2021
Mentor
YMCA CAMP
01.2018 - 01.2019
Bachelor of Science - Sports Management/Business Administration
Truett McConnell University, United States
High School Diploma -
Rome High School, United States
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