Re'Tavia Floyd
Rome,GA
Summary
Understanding Rehabilitation Technician excited to transition into a new position. Comprehensive experience assisting nurses and therapists with rehabilitation treatment and patient care according to regulations and guidelines. Excellent time management, communication and recordkeeping abilities. Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
4
4
years of professional experience
Work History
Car Salesman
Shottenkirk Honda
06.2023 - 07.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Increased business [Number]% in single quarter
Delivery Driver
Amazon
03.2023 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Cashier, Customer Service
Walmart
10.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Zaxbys
03.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
Supervision Officer
Lakepointsports
04.2022 - 05.2022
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
Mentor
RHA Health Services LLC
05.2021 - 08.2021
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in developing self-confidence and positive self-image.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Monitored behavior and reported any incidents to appropriate personnel.
Cashier
Kroger
06.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
Mentor Coordinator
Ymca
04.2019 - 08.2021
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered students through counseling and skill-building exercises.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Education
Bachelor of Science - Business Administration
Truett McConnell University
Cleveland, GA05.2022
Skills
- Customer Service and Assistance
- Team Collaboration
- Aftermarket Products
- Loss Prevention Goals Monitoring
- Customer Service
- Price Negotiation
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
Accomplishments
Truett McConnell Womens Baksetball 2018-2023
Received All Freshman-Team Award
1x All second Team Award
2x All First Team Award
1x All Defensive Team Award
Offensive Player of the Year Award
Timeline
Car Salesman
Shottenkirk Honda
06.2023 - 07.2023
Delivery Driver
Amazon
03.2023 - 05.2023
Cashier, Customer Service
Walmart
10.2022 - 02.2023
Supervision Officer
Lakepointsports
04.2022 - 05.2022
Cashier
Zaxbys
03.2022 - 08.2022
Mentor
RHA Health Services LLC
05.2021 - 08.2021
Cashier
Kroger
06.2020 - 08.2021
Mentor Coordinator
Ymca
04.2019 - 08.2021
Bachelor of Science - Business Administration
Truett McConnell University
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