Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
OfficeManager

Reteta Horton

Dolton,IL

Summary

Driven Supervisor with a proven track record at Horseshoe Hammond Casino, enhancing team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in staff management and multitasking, I excel in fostering teamwork and collaboration, achieving organizational goals with a focus on continuous improvement and excellence. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Supervisor

Horseshoe Hammond Casino
07.2007 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.

Education

No Degree -

Walden University
Minneapolis, MN

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking Abilities
  • Time Management
  • Attention to Detail
  • Excellent Communication
  • Decision-Making
  • Effective Communication
  • Adaptability and Flexibility
  • Organizational Skills
  • Analytical Thinking
  • Team building
  • Active Listening
  • Professionalism
  • Interpersonal Skills
  • Reliability
  • Audit reporting
  • Goal Setting
  • Problem-solving abilities
  • Continuous Improvement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Full Professional

Timeline

Supervisor

Horseshoe Hammond Casino
07.2007 - Current

No Degree -

Walden University
Reteta Horton