Summary
Overview
Work History
Education
Skills
Timeline
Generic

Retha Orr

Enid,OK

Summary

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

13
13
years of professional experience

Work History

Home Health Aid

Right At Home
02.2022 - 03.2024
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Maintained a clean and safe home environment for clients, reducing falls and accidents.
  • Transported clients to medical appointments and social outings, fostering community engagement and overall well-being.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Helped clients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Rental Property Manager

McGuire Rentals
08.2017 - 02.2021
  • Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
  • Streamlined rent collection process, improving on-time payments from tenants.
  • Reduced vacancy rates through effective marketing and advertising of rental properties.
  • Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.
  • Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
  • Maintained accurate financial records, ensuring clear communication with property owners regarding income and expenses.

Print Room Operator/Customer Service Call Center Representative

J.B. Hunt
05.2016 - 08.2017
  • Expedited order processing by efficiently managing incoming orders and prioritizing tasks.
  • Reduced waste by properly monitoring inventory levels and ordering supplies as needed.
  • Maintained a clean, organized work environment to facilitate smooth operations in the print shop.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Enhanced print room efficiency by streamlining print job workflows and prioritizing tasks.

Onsite Resident Manager

Lindsey Management Company
12.2010 - 12.2012
  • Enhanced tenant satisfaction by addressing maintenance requests and resolving issues promptly.
  • Managed property upkeep, ensuring a clean and well-maintained living environment for residents.
  • Implemented effective marketing strategies to attract new tenants and maintain high occupancy rates.
  • Conducted thorough background checks on prospective tenants, maintaining a safe and secure community.
  • Improved rent collection rate with diligent follow-up on delinquent accounts and implementing payment plans.
  • Developed strong relationships with tenants, fostering a positive living atmosphere and reducing turnover.
  • Organized community events to promote resident engagement and foster a sense of belonging among neighbors.
  • Collaborated with local law enforcement authorities to address any security concerns or incidents that arose within the community.
  • Assisted residents during move-in/move-out process, ensuring smooth transitions for both parties involved.
  • Provided exceptional customer service when handling tenant inquiries or complaints, demonstrating empathy while finding effective solutions.
  • Maintained compliance with local housing regulations by staying informed about changes in legislation affecting rental properties.
  • Communicated effectively with owners, residents, and on-site associates.
  • Completed annual rent calculations using housing database software.

Education

High School Diploma -

Warwick High School
Newport News, VA

Skills

  • Patient Care
  • Interpersonal Communication
  • Care Plan Adherence
  • Home Safety Assessments
  • Elder Care
  • Progress Monitoring
  • HIPAA Compliance
  • Appointment Scheduling
  • Client Transportation
  • Home Health Aide (HHA)
  • Multitasking
  • Time Management

Timeline

Home Health Aid

Right At Home
02.2022 - 03.2024

Rental Property Manager

McGuire Rentals
08.2017 - 02.2021

Print Room Operator/Customer Service Call Center Representative

J.B. Hunt
05.2016 - 08.2017

Onsite Resident Manager

Lindsey Management Company
12.2010 - 12.2012

High School Diploma -

Warwick High School

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Retha Orr