Summary
Overview
Work History
Education
Skills
Timeline
Generic

Retina Butler

Somerset,NJ

Summary

Conscientious energetic individual with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

5
5
years of professional experience

Work History

Machine Operator/Dispatch Operator

Resnick Distributors
New Brunswick, NJ
06.2019 - 07.2021
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Directed dispatching, routing and tracking of 20 fleet vehicles.

Front Desk Agent

Extended Stay America
Princeton, NJ
02.2016 - 05.2019
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Collected room deposits, fees and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Prepared weekly employee work schedules for team members.

Education

High School Diploma -

New Brunswick High School
New Brunswick, NJ
06.1990

Skills

  • Production Equipment Experience
  • Banding Tools Operation
  • Materials Assembly
  • Heavy Lifting
  • Forklift and Pallet Jack Operation
  • OSHA Certification

Timeline

Machine Operator/Dispatch Operator

Resnick Distributors
06.2019 - 07.2021

Front Desk Agent

Extended Stay America
02.2016 - 05.2019

High School Diploma -

New Brunswick High School

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Retina Butler