Reuben Heras
New York,NY
Summary
Self-motivated and dependable team member who’s always looking to expand on his skills and knowledge. I take a passionate approach to every task that is set in my path because there is no job too little or too big. I thrive under pressure because of my 12 years in the restaurant industry and I’m always ready for the next challenge.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
13
13
years of professional experience
Work History
Waiter
Campania Coal Fired Pizza
Brooklyn, New York
07.2019 - 01.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Ensured cleanliness and organization of dining area, contributing to positive guest experiences.
- Onboarded new waitstaff, reinforcing restaurant policies and customer service standards.
- Supported operations in various roles, enhancing service flow at Campania.
Waiter
Blue Agave Brooklyn
Brooklyn, NY
03.2013 - 07.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Managed table assignments and coordinated service flow during peak hours.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Assisted in menu knowledge for staff and guests to enhance dining experience.
Education
Associate of Applied Science - Criminal Justice
Borough of Manhattan Community College
New York, NY 08.2013 - 05.2015
Skills
- CDL Class B
- Food Handlers License
- Food safety
- Customer service
- Menu knowledge
- Food delivery
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CDL Class B
- Food Handlers License
Affiliations
- Book clubs
- Basketball
- Soccer
- Handball
- Church
Timeline
Waiter
Campania Coal Fired Pizza
07.2019 - 01.2026
Associate of Applied Science - Criminal Justice
Borough of Manhattan Community College
08.2013 - 05.2015
Waiter
Blue Agave Brooklyn
03.2013 - 07.2019