Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reva FORD-WHITE

Spring,TX

Summary

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 31 years of related experience. Meticulous and hardworking Unit Secretary with a strong foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling, and medication inventory management in providing quality patient care. Obstetrics Unit Secretary with 15 years of monitoring women and infants. Scheduling childbirth and breastfeeding classes, for mother's that they will be able to provide excellent care and safety to their infants. Monitored security for mothers and infants while they are in our care. By updating the baby security system and monitoring the entry and out of the unit. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Unit Secretary position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Unit Secretary, Labor and Delivery

HCA Houston Northwest
09.2022 - Current
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurses, and other healthcare personnel.
  • Maintained current and accurate medical records for patients.
  • Registered and verified patient records before triage with the most up-to-date information.
  • Managed office logistics by scheduling appointments, maintaining files.
  • Placed new supply orders, managed inventory, and restocked clerical spaces.
  • Performed various administrative tasks by filing, copying, and faxing documents.
  • Scheduled appointments and maintained the department master calendar to facilitate efficient patient flow.
  • Enhanced office productivity by handling a high volume of callers per day.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Unit Secretary, Labor and Delivery

Ochsner Medical Center Baton Rouge
07.2007 - 01.2022
  • Managed incoming calls and directed them to the appropriate department.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Training the new secretaries on how to use the Epic system
  • Maintained rapport with physicians, nurses, and other healthcare personnel.
  • Enhanced office productivity by handling a high volume of callers per day.
  • Scheduled appointments and maintained the department master calendar to facilitate efficient patient flow.
  • Provided emotional support and guidance to new mothers and families during labor, delivery, and postpartum.
  • Making the CRNA schedule and posting the Midwife and the OB doctor's schedule
  • Keeping up with the delivery logbook
  • Monitor Woman Services Secure unit
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Prepared admissions charts and scanned records.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.

Unit Clerk Surgery Intensive Care Unit (SICU)

St. John Medical Center
08.1996 - 07.2007
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance and protecting the confidentiality of records.
  • Arranged discharges and patient transportation.
  • Answered multi-line telephone systems, provided information, and directed calls.
  • Delivered clerical support by handling a range of routine and special requirements.
  • Provided clerical support, addressing routine, and special requirements.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Performed various administrative tasks by filing, copying, and faxing documents.
  • Placed new supply orders, managed inventory, and restocked clerical spaces.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow
  • Making charts for Coronary Artery Bypass Graft (CABG), Thoracic, and any trauma cases.

Education

Certificate - Nursing Assistance

Tulsa Job Corps Center
Tulsa, OK
09.1988

Skills

  • Patient Medical Histories
  • Customer Experience
  • Patient Eligibility Requirements
  • Financial Documentation
  • Greeting Visitors
  • Teamwork and Collaboration
  • Medical Appointment Scheduling
  • Regulatory Documentation
  • Calendar Software
  • Patient Database Maintenance
  • Schedule Patients
  • Patient Data Management Systems
  • Answer Telephones
  • Equipment Troubleshooting and Maintenance
  • Patient Health Information Access
  • Insurance Authorizations
  • HIPAA Guidelines
  • Data Entry Software
  • Entering Patient Data
  • BLS Certified
  • Office Supplies and Inventory
  • Office Support
  • CPR Certified
  • Patient Admission
  • Calendar and Appointment Management
  • Organization and Time Management
  • Patient Discharges
  • Medical Charts and Records
  • Hospital Admissions
  • Online Systems
  • Staff Leadership
  • Office Administration
  • Office Coordination
  • Adaptable and Flexible

Timeline

Unit Secretary, Labor and Delivery

HCA Houston Northwest
09.2022 - Current

Unit Secretary, Labor and Delivery

Ochsner Medical Center Baton Rouge
07.2007 - 01.2022

Unit Clerk Surgery Intensive Care Unit (SICU)

St. John Medical Center
08.1996 - 07.2007

Certificate - Nursing Assistance

Tulsa Job Corps Center
Reva FORD-WHITE