Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Reva Walker

Reva Walker

Saint Albans,WV

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Medical Assistant

Thomas Surgery Center
04.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Verified patient insurance coverage and collected required co-payments.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Measured patient spirometry.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Operating Room Assistant

Thomas Memorial Hospital
12.2022 - 04.2023
  • Participated in OR suite turnaround procedures such as cleaning and case cart management.
  • Maintained operating room's inventory of products and replenished stock, when needed.
  • Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
  • Prepared patients for surgery and transported patients to and from operating room.
  • Assisted in transporting patients, Type carts and equipment before and during surgical procedures.
  • Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
  • Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
  • Opened and distributed sterile supplies during medical procedures.
  • Delivered direct care to patients under supervision of charge nurse.
  • Adhered to universal precautions, applying aseptic techniques to operating room equipment and personnel.
  • Monitored patients' vital signs.
  • Oversaw proper handling of specimens and cultures, complying with prescribed hospital procedure and Area of certification regulations.
  • Passed instruments and other sterile supplies to surgeons.
  • Participated in OR quality initiatives, providing constructive feedback to enhance future performance.
  • Confirmed presence of required medical equipment prior to scheduled appointments.
  • Improved patient safety by efficiently preparing operating rooms and ensuring a sterile environment.
  • Assisted surgical teams in complex procedures, contributing to successful patient outcomes.
  • Reduced potential errors by meticulously organizing surgical equipment for easy access during operations.
  • Contributed to reduced recovery times with diligent post-operative care and monitoring of patients.
  • Effectively communicated with colleagues and patients, ensuring clear understanding of tasks and expectations.
  • Supported surgeons by anticipating their needs and promptly providing required instruments during procedures.
  • Provided exceptional patient care, addressing concerns and alleviating anxiety before surgery.
  • Ensured proper handling of specimens through accurate labeling, documentation, and transportation to labs for analysis.
  • Streamlined the flow of surgery schedules through effective communication with scheduling coordinators and other hospital departments.
  • Played a crucial role in emergency situations by remaining calm under pressure and assisting surgical teams as needed to save lives or stabilize patients'' conditions quickly.
  • Managed daily inventory checks in the storeroom area to ensure adequate supplies were always available for upcoming procedures.
  • Served as a resource and mentor for new Operating Room Assistants, providing guidance and support during their training period.
  • Gowned and gloved staff to help team prepare for surgeries.
  • Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
  • Paid close attention to operating procedures for adherence to established surgical techniques.
  • Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
  • Verified identity of patient or operative site.
  • Monitored patient vital signs, reporting changes to surgeon for further investigation.

Medical Assistant

Walton And Breckenridge Funeral Home
10.2010 - 12.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
  • Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
  • Loaded and operated hearses to transport caskets cautiously.
  • Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
  • Acquired burial permits and registered deaths with proper authorities.
  • Acted as pallbearer during wake, funeral and burial process.
  • Cosmetically enhanced deceased with care and according to specific family requests.
  • Prepared obituaries for newspapers and online publications after extensive consultation with family members.
  • Supported cremator with operation of equipment and packaging of cremated remains.
  • Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Embalmed corpses according to Name State outlined regulations and family wishes.
  • Navigated insurance correspondence and obtained proper medical documentation for departed according to estate designations and legal considerations.
  • Secured Number positive customer testimonials by delivering superb client service.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Secured and filed burial permits and made funeral arrangements.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Performed embalming procedures and updated case study reports.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Greeted funeral guests and coordinated seating.
  • Supported funeral director with all facets of funeral service coordination.
  • Drafted and published Number obituaries per week on behalf of families served.
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Closed caskets at appropriate point in services.
  • Embalmed, dressed and cosmeticized deceased persons.
  • Processed death certificate and other required paperwork.
  • Carried flowers to hearses or limousines for transportation to places of interment.
  • Provided administrative support to funeral home staff.
  • Transported deceased to funeral home.
  • Managed funeral home finances and performed general bookkeeping duties.

IHHC

Lexford Williamson
06.2010 - 09.2011
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Measured patient spirometry.

Medical Assistant

Cross Lanes Vein Center
06.2008 - 08.2009
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.

Education

Certified Medical Assistant - Health Aide

Everest Institute - Cross Lanes
Charleston, WV
04.2009

Skills

  • HIPAA Compliance
  • Inventory Management
  • Data Entry
  • Patient Scheduling
  • Patient Flow Management
  • Medical Office Administration
  • Patient-Focused Care
  • Indirect Patient Care
  • Procedure Assistance
  • Medical Terminology
  • Electronic Health Records
  • Medical Terminology in Languages
  • Vital Sign Monitoring
  • Patient Feeding
  • Needs Assessments
  • Chemical Solution Preparation
  • Emergency Room Procedures
  • Compassionate
  • Water Bath Maintenance
  • Ph Testing
  • Orthopedic Splints
  • Companionship and Emotional Support
  • Adaptable
  • Account Management
  • Compassionate Caregiver
  • Patient Assessments
  • Patient Management
  • Medical Procedures
  • CPR
  • Valid State Driver's License
  • Complex Problem-Solving
  • Prioritizing Stat Orders
  • Wound Care Specialist
  • Monitoring Patient Progress
  • Customer Relationship Management (CRM)
  • Customer Service
  • Laboratory Maintenance
  • Hospice Care
  • Knowledge of EKG Rhythm Interpretation
  • Professional Bedside Manner
  • Respiratory Therapy Functions
  • Medical Terminology Knowledge
  • Suctioning
  • Electronic Medical Records
  • Reliable Team Player
  • Dementia and Alzheimer's Knowledge
  • Equipment Sterilization
  • Simple Dressings
  • Patient Relations
  • Emergency Procedures Understanding
  • Patient Bathing
  • Reliable Transportation
  • Diagnostic Procedures
  • Emptying Catheter Bags
  • Sterile Technique
  • First Aid
  • Direct Patient Care
  • Maintaining Confidentiality
  • Telephone Etiquette
  • Time Management
  • Emergency Response Preparedness
  • Adaptability and Flexibility
  • Laboratory Specimen Collection

Timeline

Medical Assistant

Thomas Surgery Center
04.2023 - Current

Operating Room Assistant

Thomas Memorial Hospital
12.2022 - 04.2023

Medical Assistant

Walton And Breckenridge Funeral Home
10.2010 - 12.2015

IHHC

Lexford Williamson
06.2010 - 09.2011

Medical Assistant

Cross Lanes Vein Center
06.2008 - 08.2009

Certified Medical Assistant - Health Aide

Everest Institute - Cross Lanes

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Reva Walker