Summary
Overview
Work History
Education
Skills
References
Timeline
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Reva Marie Barnette

Colonial Heights,VA

Summary

Knowledgeable Training Coordinator successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.

Overview

16
16
years of professional experience

Work History

Office Clerk

Prudential Overall Supply
Colonial Heights, VA
08.2021 - Current
  • Conduct new employee orientation and safety training
  • Prepare and maintain customer and sensitive employee files
  • Resolve billing and inventory issues with great attention to detail and active listening
  • Balance and prioritize daily work
  • Onboarding new customer accounts in ABS and other company software
  • Create and submit invoices in customer portals
  • Establish and maintain excellent rapport with customers.
  • Check office supply levels, anticipate needs and place orders for appropriate stock levels.
  • Schedule meetings, appointments, and travel arrangements for staff members.
  • Assist office manager in with time keeping and payroll

Employee Training Coordinator and Shift Leader

Cracker Barrel Old Country Store
Richmond, VA
04.2017 - 08.2021
  • Conducted candidate interviews effectively and assisted with ongoing recruiting efforts
  • Prepared and preserved employee files that include sensitive, personally identifiable information
  • Oversaw and facilitated the new employee orientation and training process
  • Maintained compliance with Company Rules as well as State and Federal Laws
  • Adhered to customer service and sanitation standards consistently
  • Organized, scheduled and tracked employee training sessions as well as Trainer meetings
  • Maintained applicant tracking system and other pertinent software
  • Assisted employees with pay card, direct deposit and benefit enrollments.

Server and Skill Trainer

Cracker Barrel Old Country Store
Chester, Virginia
03.2008 - 04.2017
  • Coached, lead, and trained new employees on efficient server skills and hospitality
  • Multi-tasked to efficiently manage several charges simultaneously to ensure the best customer service was given to patrons
  • Adapted easily to frequent changes in business or leadership
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Promoted desserts, appetizers and specialty drinks to optimize sales

Education

Advanced Studies High School Diploma -

West End Christian School
01.2006

General Studies

Richard Bland College
Petersburg, VA

Skills

  • Advanced MS Office Suite Knowledge
  • Office Administration
  • Payroll Support
  • Conflict Management and Employee Relations
  • Benefits Administration
  • HRIS: ADP, ICIMS & ATS
  • Invoicing
  • AR Collection
  • Office Supply Management

References

  • Karen Vanhoose 804-389-4323
  • Matt Lewis 804-400-9812

Timeline

Office Clerk

Prudential Overall Supply
08.2021 - Current

Employee Training Coordinator and Shift Leader

Cracker Barrel Old Country Store
04.2017 - 08.2021

Server and Skill Trainer

Cracker Barrel Old Country Store
03.2008 - 04.2017

Advanced Studies High School Diploma -

West End Christian School

General Studies

Richard Bland College

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Reva Marie Barnette