Revathy Shanmugam
Leander,TX
Summary
An accomplished QA Specialist with over 10.5 years of experience in Software Testing and 4 years of experience in Tosca Automation. Good experience in Banking domain and worked for various banking clients. Experience in developing and automating API framework using Tosca Automation. Motivated Quality Assurance Specialist adept at conducting inspection processes to meet customer and organizational requirements. Possess Domain expertise in Banking and experience in POS & Clover testing. Experienced in Defect management tools like JIRA and ALM. Experienced in identifying Defects and performed root cause analysis. Have Good understanding of the role of Automation in various SDLCs (Agile, Scrum, Waterfall). Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
QA Specialist
Fiserv, Inc.
04.2020 - Current
- Performing System Integration Testing, Regression testing in Mainframe CICS for issuing bank related applications
- Expertise in TOSCA Automation using API Framework - Script development and Execution
- Working in New cardholders on boarding, Account transfers, Cardholder Accounting, Rules management, Credit Bureaus applications
- Have Good knowledge and experience in creating and submitting batch files
- Conducting and Automating Regression test cases using Tosca tool
- Worked and good experience in Agile methodology
- Good experience in Payments, Monetary transactions, non-monetary transactions, maintenance in CICS screen and BEST online systems
- Validating inquiry and maintenance functionalities in mainframe for the new enhancement and changes in bank related activities
- Analyzed user stories to communicate product feature and gain understanding of user preferences and functionality
- Presented Demo on team Application architecture to stakeholders
- Produced automation scripts to industrialize routine application tasks, reducing workload and manual efforts.
Senior Software Engineer
Accenture Services Pvt. Ltd
10.2013 - 04.2020
- Experienced in EMV processing in Payment industry which includes Contact & Contactless interfaces
- Creating test cases based on the client requirement for host release testing and merchant certification
- Providing Test scripts to merchants for executing the test cases of various card brands (MSR and EMV (contact and contactless) in their terminals
- Have immense Knowledge in ISO-8583 Global Standard Message Format and Universal Message Format (UMF) Specification
- Working Exposure in Certification of Point of Sale Terminals, Clover & Clover Go transaction processing devices, UI testing, Agile testing
- Have sufficient Exposure in testing with Credit, Debit cards
- Experienced in all card brands like MasterCard, Discover, Amex and Visa Certification Testing
- Have sufficient knowledge in Cloud-based Android point of sale (POS) platform
- Experienced in Payments, Execution and Validation of Transaction processing, all Transaction types
- Good knowledge in Transarmor Encryption & Tokenization technology
- Good Knowledge in tools like Amex Test Systems (ATS), MasterCard Test Selection Engine (TSE)
- Worked in Test Management tools such as HP ALM, JIRA RQM, RDNG, RTC and Clear Quest
- Worked for Clover Cloud based POS Certification, played an individual role, and worked as an Offshore Point of contact.
Education
Bachelor of Engineering -
Computer Science
Skills
- Agile Testing Methodology
- API Automation Framework
- Tosca Automation
- Quality Assurance
- JIRA
- QTEST
- API Testing
- Collaboration and communication
- Requirements Analysis
- Test Documentation Creation
Certification
- Completed TDS1 Certification (Test Design Specialist Level 1)
- Completed Tosca Query Language Certification (TQL)
- Completed Tosca AS1 & AS2 Certification
- Completed Credit Card for Bankers (CCB) Certification
- Completed Udemy Certificate – EMV Module 1: A beginner's guide to chip card transactions
- Completed Udemy Certificate – Agile Business Analysis
- Completed NCFM for Financial Markets Certification
Accomplishments
- Received Catalyst – Architecture twice for the best performance at my project Recognition Program
- Received Catalyst- Mentor Award in Project Excellence for mentoring and timely support
- Recognized by management for critical project delivery and received appreciation for identifying critical defects during SIT Phase
- Received Certification award for consistently providing quality deliverables and proactively worked on Automation efforts
- Trained and completed Software Development Engineer in Test (SDET) course
- Completed Splunk training
Grade
Graded with 75% (7.56 CGPA)
Timeline
QA Specialist
Fiserv, Inc.
04.2020 - Current
Senior Software Engineer
Accenture Services Pvt. Ltd
10.2013 - 04.2020
Bachelor of Engineering -
Computer Science