Elevating Kalahari Resorts Poconos' dining experience, I leveraged expert grilling techniques and meticulous attention to detail, ensuring top-notch food safety and enhancing customer satisfaction. My collaborative spirit and proficiency in kitchen operations drove performance improvements, making me a pivotal team member in food service excellence,I'm excited to contribute my strengths and proficiency in delegation towards your team efforts,my focus on building strong professional relationships has been a valuable asset throughout my career
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chef
Kalahari Resorts Poconos
09.2022 - 10.2024
I made food for Employee Café,pack away truck delivery, prep food for next day and grilling all kinds of meat
Forklift Operator
Walmart DC
11.2021 - 11.2023
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
Inspected equipment for defects and performed repairs or maintenance tasks.
Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
Maintained clean and safe work environment, contributing to reduction in workplace accidents.
Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
Streamlined order processing, organizing goods for easy access and quick dispatch.
Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
Increased storage efficiency with strategic pallet stacking and goods placement.
Heavy Porter
Mt.Airy Casino
02.2021 - 09.2022
Improved workplace safety by conducting regular inspections and addressing potential hazards.
Increased team efficiency through proper maintenance of tools, equipment, and workspaces.
Supported quality control measures by verifying that transported items met established standards before delivery or use.
Developed strong relationships with coworkers, contributing to a cohesive work atmosphere conducive to high-quality results.
Cleaned and serviced public and administrative areas to meet established standards of cleanliness and specified procedures.
Maintained confidentiality of company and guest information.
EVS Housekeeper/epic Trained
St. Luke's Hospital & Health Network
11.2018 - 04.2021
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Maximized efficiency through proper use and mixing of chemicals according to manufacturer instructions and safety guidelines.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Used power scrubbing and waxing machines to scrub and polish floors.
Operated buffers and burnishers to clean and polish floors.
Used organic-based chemicals to disinfect floors, counters and furniture.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Maintained optimal supply levels to meet daily and special cleaning needs.
Cleaned walls and ceilings with special reach tools following regular schedule.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Operated electronic backpack vacuums and floor sweepers.
Documented and reported necessary facility and building repairs observed.
Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Cleaned elevators, glass, and planters in public areas.
Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
Disposed of trash and recyclables each day to avoid waste buildup.
Verified cleanliness and organization of storage areas and carts.
Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Improved workflow within the department by identifying opportunities for process improvement and sharing best practices with colleagues.
Promoted a positive workplace culture by actively participating in team meetings, trainings, and performance evaluations.
Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.
Assisted in maintaining Joint Commission accreditation with consistent adherence to healthcare facility standards.
Provided exceptional customer service to both internal and external customers while maintaining professional demeanor at all times.
Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
Contributed to efficient inventory management by monitoring supplies usage and reporting shortages or excesses as needed.
Education
Major
Elizabeth College
Trinidad And Tobago
06.1999
Skills
Food safety and sanitation
Customer service
Knife skills
Cooking techniques
Food presentation
Meal preparation
Attention to detail
Kitchen operations
Team collaboration
Grilling techniques
Kitchen equipment operation and maintenance
Ingredient knowledge
Verbal and written communication
Frying techniques
Kitchen equipment operation
Food plating and presentation
Sanitation guidelines
Sanitation practices
Banquets and catering
Menu planning
Made-to-order meals
Performance improvement
Equipment maintenance
Food spoilage prevention
Food service operations
Pantry restocking
Butchery skills
Pasta making
Utensils and equipment
Food inventories
Steaming techniques
Poaching techniques
Multitasking and organization
Food storage
Physical stamina
Dish preparation
Kitchen equipment and tools
Knife use
Waste control
Company safety standards
Kitchen crew training
Food and beverage pairing
Flavor pairings
Order delivery practices
Pastry skills
Vendor relations
Roasting techniques
Staff coordination
Menu development
Food pairing
Effective communications
Food quality
Certification
Knife safety,Employee of the month,Certification for DOT Hazardous Materials, Pennsylvania Gaming Control Board