Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Harkins

Elton,LA

Summary

Punctual Driver Technician with 5 years of experience. Adept at maintaining several Tools and making lasting repairs. Successful at routing for efficiency and keeping detailed cost records.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Driver/ Technician

Builders Insulation
01.2023 - 04.2024
  • Maintained a clean driving record, adhering to all traffic laws and regulations.
  • Supported team members during peak periods or absences by assuming additional responsibilities as needed.
  • Reduced fuel consumption with careful route planning and efficient driving techniques.
  • Checked orders and routes before setting off on deliveries.
  • Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
  • Provided exceptional customer service through timely deliveries and professional communication.
  • Improved safety and efficiency by conducting thorough vehicle inspections and maintenance.
  • Performed vehicle repairs to maintain optimal functionality.
  • Operated various types of vehicles safely and efficiently, including box trucks, vans, and trailers.

General Manager of Operations

Family Dollar
01.2019 - 02.2023
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
  • Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
  • Implemented technology upgrades which resulted in increased workflow efficiency.
  • Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
  • Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
  • Reduced lead times through careful planning.
  • Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
  • Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.

FEMA DISATER MONITOR

FEMA (WORKFORCE)
06.2021 - 12.2021
  • Maintained high levels of vigilance while monitoring multiple simultaneously, ensuring prompt identification of any changes in condition.
  • Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
  • Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
  • Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.

District Manager

Fred's Department Store
02.2006 - 12.2019
  • Supervised [Number] locations to enforce high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Built positive and productive relationships with store and field leadership.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
  • Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.

Owner/Operations Executive

Fayette County Eatery
07.2010 - 04.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Maintenance Supervisor

City Of Baton Rough
03.2006 - 02.2010
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.

General Manager

Carinal Drive Inn (sonic)
04.2000 - 12.2007
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Owner/Operations Manager

All Weather Tire And Lube
06.2004 - 12.2006
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Trained and developed team members to build human capital.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.

Stewarding Supervisor

Ogden Offshore Foods
01.1986 - 02.2000
  • Ensured compliance with health and safety regulations by conducting regular inspections and addressing issues promptly.
  • Conducted performance evaluations for stewarding staff, identifying areas for improvement and providing constructive feedback.
  • Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
  • Maintained high sanitation standards across all food preparation areas to ensure consistent quality and guest satisfaction.
  • Enhanced team productivity through effective scheduling, delegation, and supervision of daily tasks.
  • Reduced equipment downtime by implementing a preventive maintenance program for all major appliances in the kitchen.
  • Collaborated with culinary team members to optimize kitchen workflows for increased efficiency.
  • Implemented environmentally friendly practices throughout the stewarding department, promoting sustainability and reducing waste generation.
  • Assisted in budget management by tracking expenses and identifying cost-saving opportunities within the department.
  • Monitored food inventory and supplies to prevent waste.
  • Controlled food costs and managed inventory.
  • Supervised food presentation and plating to enhance visual appeal.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.

Education

Bachelor of Arts - Theology

Gulf Coast Bible Collage
Houston, TX
05.1984

High School Diploma -

Westlake High School
Westlake, LA
05.1981

Skills

  • Communication and Coordination
  • Safety Compliance Knowledge
  • Fuel Efficiency Optimization
  • Vehicle loading
  • Defensive Driving Techniques
  • Stress Management Abilities
  • GPS navigation mastery
  • Transportation Regulations Understanding
  • Vehicle repairs

Certification

  • Licensed Pastor -1984

Timeline

Driver/ Technician

Builders Insulation
01.2023 - 04.2024

FEMA DISATER MONITOR

FEMA (WORKFORCE)
06.2021 - 12.2021

General Manager of Operations

Family Dollar
01.2019 - 02.2023

Owner/Operations Executive

Fayette County Eatery
07.2010 - 04.2017

Maintenance Supervisor

City Of Baton Rough
03.2006 - 02.2010

District Manager

Fred's Department Store
02.2006 - 12.2019

Owner/Operations Manager

All Weather Tire And Lube
06.2004 - 12.2006

General Manager

Carinal Drive Inn (sonic)
04.2000 - 12.2007

Stewarding Supervisor

Ogden Offshore Foods
01.1986 - 02.2000

Bachelor of Arts - Theology

Gulf Coast Bible Collage

High School Diploma -

Westlake High School

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William Harkins