ReVyn Mason
Lee's Summit,MO
Summary
Transformational leader and results-driven professional with comprehensive experience in material handling and team leadership, particularly at Mid-states. With my years at Taco Bell, I have a proven ability to enhance customer satisfaction and drive sales growth through strategic problem-solving and decision-making. I am skilled in warehouse safety and team collaboration, consistently delivering significant improvements in service delivery and operational efficiency.
Overview
5
5
years of professional experience
Work History
Material Handler
Mid-states
10.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Assistant General Manager
Taco Bell
07.2019 - 10.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Education
N/A - N/A
Ruskin High School
7000 E 111th Street Kansas City MO 05.2020
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Heavy lifting
- Attention to detail
- Customer service
- Warehouse safety
- Pallet jack operation
- Good housekeeping
- POS systems
- Verbal and written communication
- Sales
- Decision-making
- Team collaboration
- Problem-solving
- Materials handling safety training
Timeline
Material Handler
Mid-states
10.2024 - Current
Assistant General Manager
Taco Bell
07.2019 - 10.2024
N/A - N/A
Ruskin High School
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