Office Manager Naples Eye and Aesthetics Institute
Naples, FL
10.2020 - 01.2025
Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Provided support to physicians by organizing patient charts prior to scheduled appointments.
Trained new staff on office procedures, software programs and customer service protocols.
Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
Scheduled appointments for patients in accordance with their individual needs and preferences.
Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
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