Office Manager
Naples Eye and Aesthetics Institute
Naples, FL
10.2020 - 01.2025
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Trained new staff on office procedures, software programs and customer service protocols.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.