Rex Brown

• Conducted daily store operations, including opening and closing procedures and cash handling.
• Monitored inventory levels and placed orders to restock shelves.
• Developed strategies to maximize sales and profitability.

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Managed customer service inquiries and complaints in a timely manner.
• Resolved conflicts between team members in an effective manner.
• Maintained up-to-date knowledge of company products and services.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Planned and completed group projects, working smoothly with others.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

Secured a policed high security areas.

Protected USAF property and resources.

Patrolled parameters of the air field and base.

Monitored entrance into restricted areas and ensured only authorized personnel were entering and exiting.

Maintained my firearms so they operated properly when needed.

Enforced USAF security policies.

Cross trained into the Law Enforcement Specialist category to assist with more base security operations.