Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rexie Caoile

Kahului,HI

Summary

Experienced professional with strong leadership and management skills, quality assurance and training experience.

Diligent [Operations] with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution.

Overview

28
28
years of professional experience

Work History

Assistant General Manager

Victra Verizon Wireless
10.2017 - Current
  • Customer service, inventory control, assist customers with cell phone inquires, trouble shooting cell phones and transferring data from old phone to new phones
  • Motivated, trained, and disciplined employees to maximize performance.
  • Handled cash accurately and prepared deposits.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Recreations

Grand Wailea Resort
02.2006 - 03.2014
  • Assist guest with chair and umbrella set ups, insure safety rules are enforced around pool deck, Assist guest with wristbands and towels, Assist guest with Cabana reservations and services of Cabana
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Associate Manager

Pac Sun
10.2001 - 02.2006
  • Customer service, Merchandising, Setting floor sets, Inventory control, Maintaining a clean and safe environment for customers, Opening and Closing store, Insure associate duties are met, Shoe department manager
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
  • Enhanced team productivity by implementing efficient project management strategies.

3rd Key Associate

Samsonite Luggage Company
10.1997 - 10.2001
  • Opening and closing of store, Managerial duties, Customer service, Inventory, Floor sets
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and meeting deadlines.

Education

High School - General Studies, Food Service

Baldwin High School
Wailuku, HI
06.1997

Skills

  • Staff development
  • Team player
  • Inventory control
  • Employee Scheduling
  • Operations management and training
  • PC Competent
  • Staff training
  • Loss Prevention
  • Supervision
  • Computer-savvy
  • Calm under pressure
  • Operations management

Timeline

Assistant General Manager

Victra Verizon Wireless
10.2017 - Current

Recreations

Grand Wailea Resort
02.2006 - 03.2014

Associate Manager

Pac Sun
10.2001 - 02.2006

3rd Key Associate

Samsonite Luggage Company
10.1997 - 10.2001

High School - General Studies, Food Service

Baldwin High School

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Rexie Caoile