Rey Cota
Summary
Experienced fresh department lead with over 5 years of hands-on experience managing all aspects of a retail department, including ordering, inventory, and customer service. Adept at developing and implementing processes to increase efficiency and profitability, while maintaining high standards for food safety and quality.
Overview
9
9
years of professional experience
Work History
Senior Fresh Associate
Sam's Club
04.2018 - Current
- Provided excellent customer experience by proactively anticipating customers' needs and guiding them to proper solution.
- On boarded new associates on proper SOP's (Standard Operating Procedures) for fresh departments to comply with company and industry guidelines.
- Effectively managed fresh department inventory and purchased merchandise based on FIFO rotation and products needed.
- 4 years experience operating electric stand-up forklift.
- Properly received department merchandise and verified manifest.
- Monitored production processes to identify and address potential issues.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
Fresh Team Associate
Sam's Club
07.2017 - 04.2018
- Cut & processed all fresh meats to company specifications, including beef, pork, and lamb.
- Assisted customers in selecting merchandise and fulfilling special orders.
- Received and processed department inventory, properly pricing and labeling merchandise.
- Maintained industry sanitation and company standards adhering to guidelines for department sanitation, meat slicer, knife, and bandsaw operations.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Meat Clerk
Sprouts Farmers Market Inc.
01.2015 - 07.2017
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH08.2024
Skills
- Microsoft Windows and Office - MS Word, MS Excel, Microsoft 365
- Excellent Verbal and Written Communication Skills
- Stand up Electric Fork Lift and Pallet Jack Operator
- Bilingual- Native Spanish Speaker
Timeline
Senior Fresh Associate
Sam's Club
04.2018 - Current
Fresh Team Associate
Sam's Club
07.2017 - 04.2018
Meat Clerk
Sprouts Farmers Market Inc.
01.2015 - 07.2017
Bachelor of Science - Computer Science
Southern New Hampshire University
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