REY OCONG
San Antonio,TX
Summary
Proven to enhance operational efficiency and team productivity at HEB Grocery Store, I am a motivated team player skilled in merchandise handling and fostering workplace collaboration. Leveraging expertise in pallet jack operation and a US Driver's License, I've streamlined stock replenishment processes, significantly reducing inventory discrepancies and elevating customer satisfaction. Experienced [Job Title] with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Organized Shipping Clerk offers [Number]-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing [Number]+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting [Industry] customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Overnight Stocker and Receiver
HEB Grocery Store
San Antonio, TX
10.2022 - 03.2023
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Maximized available floor space for merchandising through efficient backroom organization and inventory maintenance procedures.
- Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Analyzed data to prepare reports and identify process improvements.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Delivery Driver
DOOR DASH
San Antonio, TX
10.2021 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Fish Processor
Silver Bay Seafoods LLC
Sitka, AK
06.2020 - 10.2020
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Improved product quality with meticulous attention to detail in the deboning, skinning, and filleting processes.
- Adapted quickly to various roles within the processing facility based on staffing needs or changes in production demands.
- Removed frozen fish from pans to bag, labeled and stacked in shipment freezer holds.
- Removed scales, bones and tails during cleaning procedures.
- Sustained a high level of focus during extended work shifts, ensuring consistent quality and productivity throughout the day.
- Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
- Operated conveyor systems to quickly move fish throughout factory processing stations.
- Upheld company standards for sustainability through responsible sourcing of raw materials and minimizing environmental impact in daily operations.
- Contributed to a positive team atmosphere by effectively collaborating with coworkers during high-volume periods.
- Performed quality assurance procedures to accurately label packages and products and verify quality levels.
- Cleaned, cut and trimmed [Type] and [Type] fish before marketing to public.
- Implemented time-management strategies, allowing for a greater volume of tasks completed within designated deadlines.
- Offloaded [Number] of pounds of frozen fish onto pallets before shipment daily.
- Cleaned and sanitized tools and other factory equipment following corporate procedures.
- Reduced waste by optimizing cutting techniques and ensuring maximum yield from each fish.
- Increased workplace safety by implementing proper equipment usage and maintenance protocols.
- Fostered open communication channels among team members, leading to improved coordination during demanding periods of operation.
- Performed routine equipment inspections to ensure optimal performance conditions before commencing daily tasks.
- Assisted in training new employees on established methods for efficient fish processing and safe equipment handling.
- Filled [Type] pans with fish before operating plate freezer systems.
Overnight Stocker
SA 40 HEB
San Antonio, TX
12.2019 - 06.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Participated in regular store audits, ensuring accurate inventory counts and addressing discrepancies in a timely manner.
Education
High School Diploma -
La CARLOTA HIGH SCHOOL
Philippines 03.2000
Skills
- Merchandise Handling
- Stock replenishment
- Order Picking
- Shipping and receiving
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Stock organization
- Heavy Lifting
- Pallet Jack Operation
- Material Handling Equipment
- Certified Forklift Driver
- US Driver's License
- Teamwork and Collaboration
- Motivated Team Player
- Quick Learner
- Dependable and reliable
- Cleaning procedures
- Merchandise Stocking
- Stocking and Replenishing
- Shelving of products
- Product restocking
- Safety processes and procedures
- Pallet arrangement
- Staff Training
- Order Filling
Languages
English
Timeline
Overnight Stocker and Receiver
HEB Grocery Store
10.2022 - 03.2023
Delivery Driver
DOOR DASH
10.2021 - 05.2022
Fish Processor
Silver Bay Seafoods LLC
06.2020 - 10.2020
Overnight Stocker
SA 40 HEB
12.2019 - 06.2020
High School Diploma -
La CARLOTA HIGH SCHOOL