Reya Daniels
Ontario
Summary
Proven Administrative Assistant with a track record of enhancing office operations through expert management of data entry and customer service. At City of Hope Medical Center, streamlined invoice processing and improved document organization, demonstrating strong problem-solving skills and a dedication to efficiency. Skilled in Microsoft Excel and fostering positive client relationships, consistently achieving beyond expectations.
Overview
37
37
years of professional experience
Work History
Administrative Assistant
City of Hope Medical Center
06.1990 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Word Processing Secretary
Wausau Insurance Companies
06.1988 - 06.1990
- Typing proposals for the Worker's Compensation Department
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Word Processing Trade School
Watterson College
Pasadena, CA06-1988
High School Diploma -
Monrovia High School
Monrovia, CA06-1985
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Filing
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Professional and mature
- Calendar management
- Invoice processing
- Mail handling
- Multi-line phone systems
- Mail management
- Meeting arrangements
- Attendance record management
- Employee timesheet processing
- Expense reporting
Timeline
Administrative Assistant
City of Hope Medical Center
06.1990 - Current
Word Processing Secretary
Wausau Insurance Companies
06.1988 - 06.1990
No Degree - Word Processing Trade School
Watterson College
High School Diploma -
Monrovia High School