Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
6
6
years of professional experience
Work History
Inside Sales Engineer
CRANE ChemPharma & Energy
11.2021 - Current
Coordinates all aspects of customer service for customers itechnical inquiries, and quotations.
• Processes customer purchase orders in a timely and accurate manner.
Initiates and plans technical review meetings prior to order processing, when necessary for clarification and communication of special order requirements.
Collaborates with supply chain to identify potential suppliers to meet customer lead time expectations.
• Works with Business Line leaders of all levels to ensure pricing is in line with Xomox pricing strategies based on region, customer or industry.
• Advises/suggests best product application to meet customer needs.
Participates actively in the Crane Business System processes including Kaizen team involvement, problem solving, and recommending solutions to enhance and improve the quality of departmental and/or company-wide business activities.
Management Assistant
Enterprise Rent-A-Car
01.2019 - 10.2021
Maintained an onsite presence to ensure the operations team met all company operational standards
Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
Drove shrink results through compliance with all guidelines involving safety, loss prevention, and cash-handling procedures.
Management Trainee Intern
Enterprise Rent-A-Car
08.2018 - 12.2018
Improved project management abilities with hands-on experience in planning, execution, and monitoring tasks.
Boosted customer satisfaction levels by actively addressing concerns and providing prompt resolutions.
Expanded industry knowledge by attending relevant workshops, seminars, and networking events as part of ongoing professional development efforts.
Handled day-to-day customer or client questions via telephone or email.
Education
BACHELOR OF ARTS - BUSINESS ADMINISTRATION, Management
Kentucky State University
12.2018
Skills
Team building and leadership
QAD, ORACLE, Salesforce
Sales Presentations
Excellent verbal and written communication
Project management
Time Management
Customer Accounts Management
Complex Problem-Solving
Strategic Planning
Business budgeting
Timeline
Inside Sales Engineer
CRANE ChemPharma & Energy
11.2021 - Current
Management Assistant
Enterprise Rent-A-Car
01.2019 - 10.2021
Management Trainee Intern
Enterprise Rent-A-Car
08.2018 - 12.2018
BACHELOR OF ARTS - BUSINESS ADMINISTRATION, Management
Kentucky State University
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