Reyann Kates

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Excelled in building customer rapport and offering tailored solutions, significantly boosting satisfaction and loyalty. Fluent in Spanish and English, with a strong background in sales training and problem-solving, contributing to team goals and improving performance metrics. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Background novice level knowledge of cosmetology and currently in school for my license. Specialties in hair cutting and coloring and cosmetic services with knowledge in different types of makeup.