Reydel De La Cruz
Orlando,FL
Summary
Versatile and creative professional with experience in jewelry design, restoration, and graphic design, as well as educational support at the University of Ciego De Avila. Demonstrates exceptional problem-solving abilities and leadership skills, alongside proficiency in document preparation and reception area maintenance. Achieved significant customer satisfaction through meticulous project finalizations and effective communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Jewelry Maker, Restorer and Graphic Designer.
Self Employed Services
09.2021 - 05.2024
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Developed creative design for print materials, brochures, banners, and signs.
English Teacher's Assistant
University of Ciego De Avila
09.2018 - 06.2021
- Provided instruction and support under supervision of teacher.
- Assisted in preparation of classroom and instruction materials.
- Set up classroom equipment and organized activities.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Shared important information with students concerning upcoming assignments and tests.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Reception Assistant
Hotel Fiesta Galapagos
04.2016 - 12.2017
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
Education
Bachelor of Arts - English Language
University of Camaguey
Camaguey, Cuba07-2018
Skills
- Basic accounting
- Calendar Management
- Document Preparation
- Visitor assistance
- Scheduling appointments
- Meeting Coordination
- Mail handling
- Reception Area Maintenance
Certification
Bachelor of Arts degree
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Elementary
Timeline
Jewelry Maker, Restorer and Graphic Designer.
Self Employed Services
09.2021 - 05.2024
English Teacher's Assistant
University of Ciego De Avila
09.2018 - 06.2021
Reception Assistant
Hotel Fiesta Galapagos
04.2016 - 12.2017
Bachelor of Arts - English Language
University of Camaguey
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