Elianny Aguila
Hialeah,FL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Manager and Cash Flow
Go Fruit
Miami, FL
10.2024 - Current
- Maintained organized, up-to-date records of inventory and supplies.
- Reviewed customer feedback and implemented strategies to improve customer satisfaction.
- Resolved conflicts among team members in a timely manner while maintaining professional relationships.
- Trained employees in proper use of equipment used for preparing juices.
- Monitored daily operations of the juice bar, including quality control and cost management.
- Assisted in developing recipes for healthy juices that met nutritional requirements.
- Conducted regular meetings with employees to discuss progress towards goals.
- Organized weekly tastings of new products to gauge customer preferences.
Sous Chef
Tastebudscatering
Miami, FL
06.2023 - 08.2024
- Monitored inventory levels to ensure adequate supplies on hand.
- Performed weekly inspections of all equipment for safety compliance.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Improved performance of team members resulting in high-quality meals produced daily.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Monitored food products, driving quality, freshness and integrity.
Server
Palate Cuisine
Miami, FL
10.2022 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Served food and beverages to patrons and confirmed complete orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Filled condiments and napkin containers during slack periods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
Medical Assistant - General Medicine
South Florida Institute of Technology
Miami, FL01-2025
ICS Technical - Information And Computer Systems
UCIS Uiversidad De Ciencias Informáticas
La Habana, Cuba05-2019
Bachelor of Science - Science Education
Centro Mixto Ignacio Agramonte
Camaguey, Cuba06-2017
Skills
- Inventory management
- Staff development
- Conflict resolution
- Policy implementation
- Policy and procedure development
Languages
Spanish
Full Professional
English
Elementary
Timeline
Manager and Cash Flow
Go Fruit
10.2024 - Current
Sous Chef
Tastebudscatering
06.2023 - 08.2024
Server
Palate Cuisine
10.2022 - 08.2024
Medical Assistant - General Medicine
South Florida Institute of Technology
ICS Technical - Information And Computer Systems
UCIS Uiversidad De Ciencias Informáticas
Bachelor of Science - Science Education
Centro Mixto Ignacio Agramonte
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