Reyes Kristel Del Valle
Houston
Summary
Organized Medical Records Clerk recognized for high productivity and efficient task completion. Specialize in electronic health records management, data entry accuracy, and confidentiality compliance. Excel in time management, adaptability to new technology, and effective communication skills, ensuring smooth operation of medical records departments.
Overview
15
15
years of professional experience
Work History
Medical Records Clerk
Domingo Garcia Law Office
Houston
02.2020 - 09.2025
- Request medical records and bills from hospital, Clinics, Imaging centers, therapists, and pharmacies related to accident injuries.
- Prepare HIPAA authorizations and ensure they are complete and legally valid.
- Follow up persistently on outstanding records and billing requests.
- Track treatment timelines from date of accident through discharge or MMI.
- Organize records by provider and date of service for attorney review.
- Verify records received match requested dates, patient, and accident.
- Identify missing records. gaps in treatment, or additional providers to request.
- Obtain diagnostics reports (X-rays, MRI, CT and operative summaries related to the accident.
- Request EMS/Ambulance and ER records as applicable.
- Scan, Label and upload records into the firm's case management system.
- Request itemized billing statements and ledgers for balances and payments.
- Review billing records if any personal insurance or Medicaid, Medicare pay any bills.
- Obtain certified records when required for court admissibility
- Track all record request, follow-ups, fees, and receipt dates.
Scheduling Coordinator & Medical Records Clerk
Injury & Accident Corporate Office
Houston
04.2015 - 02.2020
- Coordinated scheduling for multiple departments to enhance operational efficiency.
- Managed patient intake process, ensuring timely communication and data collection.
- Developed and maintained scheduling systems for efficient resource allocation.
- Collaborated with healthcare professionals to optimize appointment availability.
- Monitored schedule changes and communicated updates to staff and patients promptly.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Create, organize, and maintain patient medical records (paper and electronic)
- Enter and update patient demographics, visit dates, diagnoses, and treatment notes
- Scan, index, and upload intake forms, consent forms, accident reports, and referrals.
- Ensure records are complete, accurate, signed, and dated by the chiropractor.
- Process requests for medical records from patients, attorneys, and insurance companies.
- Verify HIPAA authorizations and patient identity before releasing records.
- Provide itemized billing statements and visit ledgers when requested.
- Prepare records for personal injury cases, including treatment summaries and bills.
- Communicate with law firms, insurance adjusters, and other providers regarding records.
Receptionist
Gabriela Mistral CEC
Houston
08.2014 - 03.2015
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Verified visitors' identification cards before allowing access to the building.
- Monitored office supplies inventory and placed orders when necessary.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Cashier
Mcdonald Restaurant
Houston
08.2010 - 11.2012
- Customer service.
- Greet customers as they enter in establishment.
- Ask customers if they would like to be assisted.
- Take cash payment and credit card payments.
Education
Para Educator Certification -
San Jacinto Collage Central Campus
Pasadena, TX09.2015
High School Diploma -
Milby High School
Houston, TX05.2010
Skills
- Patient medical records maintenance
- Hospital inpatient and outpatient records
- medical records management
- billing and invoicing
- HIPAA compliance
- data entry and accuracy
- healthcare scheduling
- patient intake coordination
- records organization
- communication with attorneys
- follow-up tracking
- customer service
- Records management
- Document scanning
- Scheduling appointments
- Problem Solving
- Team Player
- Planning and Organizing
Languages
Spanish
Native/ Bilingual
Timeline
Medical Records Clerk
Domingo Garcia Law Office
02.2020 - 09.2025
Scheduling Coordinator & Medical Records Clerk
Injury & Accident Corporate Office
04.2015 - 02.2020
Receptionist
Gabriela Mistral CEC
08.2014 - 03.2015
Cashier
Mcdonald Restaurant
08.2010 - 11.2012
Para Educator Certification -
San Jacinto Collage Central Campus
High School Diploma -
Milby High School