Reyes Waleska
Kissimmee,FL
Summary
Bilingual, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Central Operations Administrator
Lansing Building Products
10.2022 - 07.2024
- Main support for 30 branches in receiving
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work flow.
- Evaluated current operational practices and suggested improvement strategies.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
- Supported Central Operations team by handling all administrative tasks.
- Supported Advisors with price corrections and vendor support
- Maintained accurate records related to financial transactions or personnel information ensuring confidentiality at all times.
- Provided answers to branches questions via phone and email.
- Coordinated meetings for department both in office and remotely via Microsoft teams and Google Meet.
- Prioritized high volume emails to meet deadlines
Inside Sales Rep/ Remote Customer Care
Lansing Building Products
10.2019 - 10.2022
- Primary point of contact for walk ins
- Handle high volume inbound and outbound calls, perform quotes for exterior building products within deadlines, assist customers via incoming calls, walk-ins, and emails, respond to high volume emails, act as Account Manager for 4 specific companies, input orders using SX.e, schedule deliveries daily, and process payments using multiple payment methods.
- Developed strong product knowledge through continuous training sessions, staying current with company offerings and updates.
- Strengthened relationships with existing customers by consistently following up on inquiries and addressing concerns.
- Increased sales leads by proactively contacting prospective clients and providing product information.
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Supported outside sales representatives in preparing quotes, processing orders, and scheduling appointments for product demonstrations.
- Managed a high volume of inbound calls from potential clients seeking information about company products or services.
- Set up new accounts, established customer credit and set up payment methods.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Managed efficient cash register operations.
recruiter
Manpower
10.2018 - 10.2019
- Assist walk-ins
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Operated and maintained applicant tracking and candidate management systems.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Diploma -
Vineland High School
Vineland, NJ06.2008
Skills
- Bilingual: Read, Write, & Speak both English/Spanish fluently
- Effective team player
- Organized
- Work well under pressure
- Quickly learn procedure and methods
- SAP, WEBUI, SXe, VPOC, Cisco Phones
- Skilled in computer system and software
- Microsoft Office - Word, Excel, Outlook etc
- Dependable: can work without supervision
- Ability to multi-task
- Strong training skills
- Honest, friendly, outstanding communication skills
- Verbal and written communication
- Attention to Detail
- Multitasking
Timeline
Central Operations Administrator
Lansing Building Products
10.2022 - 07.2024
Inside Sales Rep/ Remote Customer Care
Lansing Building Products
10.2019 - 10.2022
recruiter
Manpower
10.2018 - 10.2019
Diploma -
Vineland High School
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