Reygan Gonzalez
Mcallen ,TX
Summary
Knowledgeable Case Manager with proven expertise at Tamez and Ortegon Attorney's Office, with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager
Tamez and Ortegon Attorneys Office
Pharr, TX
04.2023 - Current
- Manage a caseload of personal injury clients from intake through settlement, ensuring timely updates and client communication.
- Gather, organize, and review medical records, police reports, and other legal documentation to support case development into our database.
- Coordinate with attorneys, medical providers for treatment plans, and insurance adjusters to facilitate negotiations and resolve case issues.
- Send LORs and LOPs
- Open all bodily injury and property damage claims
- Assist clients with their property damage claim process
Supervisor
Tractor Supply Company
Pharr, TX
10.2022 - 04.2023
- Oversaw daily operations of the entire store, ensuring smooth workflow and timely completion of tasks by associates.
- Trained, mentored, and evaluated team members to improve performance and productivity.
- Managed inventory control processes, including ordering, receiving, stocking, and loss prevention efforts.
Installation Sales Coordinator
Lowes Home Improvment
Edinburg, TX
03.2018 - 10.2021
- Communicated efficiently with sales specialists and contractors regarding the materials needed for each project
- Managed the sending, receiving and uploading of project contracts into our database
- Accurately pulling and staging materials in designated bays, updating inventory counts in the database, and tagging all items for traceability to ensure timely, issue free project completion
Education
Mcallen High School
McAllen, TXSkills
- Management of high-profile cases
- Case Manager software proficiency [Filevine]
- Complex case analysis and strategy implementation
- Data entry
- Emotional Intelligence
- Conflict resolution
Certification
Notary, State of Texas
Timeline
Case Manager
Tamez and Ortegon Attorneys Office
04.2023 - Current
Supervisor
Tractor Supply Company
10.2022 - 04.2023
Installation Sales Coordinator
Lowes Home Improvment
03.2018 - 10.2021
Mcallen High School