REYMOND CRUZ-MARTINEZ
Peekskill
Summary
I began my career in health care almost 20 years ago. I have worked in various areas in a hospital setting such as, a registered nurse on a Med-Surg/Telemetry unit, Cardiac Step-down unit and ICU during the beginning of the COVID pandemic. As a house supervisor , I currently maintain the flow of patients throughs out the hospital, handle patient and employee complaints and act as hospital administration after hours covering multiple units. Through relationship building, I have been able to work collaboratively with interdisciplinary teams in maintaining standards of professional nursing practice as a clinical nurse manager by coaching and motivating team members to increase operational efficiency and patient satisfaction. I have learned over the last twenty years that delivery of patient-focused care requires that we provide care in a particular way, not just sometimes or usually, but always. It must be every patient, every time.
Overview
19
19
years of professional experience
Work History
Clinical Nurse Manager
Good Samaritan Hospital
02.2022 - Current
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Directed day-to-day nursing and operational functions for 35-bed neuro/telemetry unit, ensuring exceptional delivery of care when developing well-rounded nursing teams.
- Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
Administrative Nursing Supervisor
Montefiore St.Luke's Cornwall
06.2021 - Current
- Facilitate communication and coordination between employees and management by acting as a liaison and representing both administration and staff nurses.
- Work with managers and CNO to achieve compliance with organizational policies, providing information and recommended necessary changes.
- Enhance team workflow and employee job satisfaction by coordinating communication between CNO, managers and employees.
- Provide resolution to complex issues and patient complaints by acting as a patient advocate as well as hospital administration.
- Manage patient flow, scheduling and staff deployment through out hospital
- Respond to all rapid responses and codes.
- Act as a patient care manager after hours, coordinating transfers, medication assistance and patient transformation.
- Monitored track and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Registered Nurse
Cardiac Stepdown, Montefiore St. Luke's Cornwall Hospital
07.2019 - 06.2021
- As charge nurse-quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Partner with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and document all patient interactions and interventions in electronic charting systems Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience
- Conduct ongoing monitoring and evaluations of behaviors and conditions, and update clinical supervisors with current information Oversee and manage clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism
Registered Nurse, Medical-Surgical/Telemetry Unit
Montefiore St.Luke's Cornwall
07.2017 - 07.2019
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
- Ordered and analyzed diagnostic tests to identify and assess patient conditions.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Cardiac Stepdown Unit Clerk
Montefiore St. Luke's Cornwall Hospital
07.2007 - 08.2017
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting the confidentiality of records Responded to and resolved diverse patient issues with speedy and knowledgeable assistance Answered unit calls and took messages for healthcare staff to maximize team productivity Prepared admissions charts and scanned records Arranged discharges and patient transportation Answered multi-line telephone system, provided information, and directed calls
- Nformed and supported business leaders through consistent communication and administrative support
Health Information Associate
Montefiore St. Luke's Cornwall Hospital
07.2006 - 07.2007
- Kept accurate log of all requests for medical information and records Identified new methods to optimize medical records management Interacted and communicated easily with department personnel and public Reviewed charts and flagged incomplete or inaccurate information
Education
Master's of Science of Nursing - Management And Leadership
American Sentinel University
Aurora, CO06.2022
Bachelor of Science - Nursing
American Sentinel University
Aurora, CO10.2019
Associate Degree - Nursing
Rockland Community College
Suffern, NY05.2017
Skills
- Spanish speaking
- Project organization
- Preventative maintenance
- Strong verbal communication
- Patient care planning
- Effectively working with interdisciplinary staff
- Positive atmosphere promotion
- Critical Thinking
Accomplishments
- 2019-Daisy Award-National recognition for nurses 2019
- Nursing Quality Award Recipient- for implementing a patient sleep menu to promote a restful and quiet environment
- Six-Time "Catch a Star" Employee Recognition Recipient
Committees
- Fall Committee Chair
Timeline
Clinical Nurse Manager
Good Samaritan Hospital
02.2022 - Current
Administrative Nursing Supervisor
Montefiore St.Luke's Cornwall
06.2021 - Current
Registered Nurse
Cardiac Stepdown, Montefiore St. Luke's Cornwall Hospital
07.2019 - 06.2021
Registered Nurse, Medical-Surgical/Telemetry Unit
Montefiore St.Luke's Cornwall
07.2017 - 07.2019
Cardiac Stepdown Unit Clerk
Montefiore St. Luke's Cornwall Hospital
07.2007 - 08.2017
Health Information Associate
Montefiore St. Luke's Cornwall Hospital
07.2006 - 07.2007
Bachelor of Science - Nursing
American Sentinel University
Associate Degree - Nursing
Rockland Community College
Master's of Science of Nursing - Management And Leadership
American Sentinel University
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