Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reyna Arredondo

Stockton,CA

Summary

Team-oriented warehouse associate accustomed to streamlining shipping and receiving processes to increase overall efficiency. Equipped to work hard in fast-paced, constantly changing environments. Pursuing career development within Amazon to improve leadership skills and knowledge across departments. Main goal is to work within an environment that promotes growth, quality and safety.

Overview

9
9
years of professional experience

Work History

Process Guide

Amazon
09.2021 - Current
  • Knowledgeable in OSHA regulation, stop the bleed and CPR/First Aid certified
  • Prioritize CPT's
  • Identifying safety hazards
  • Assign pick paths for AA's
  • Built rapport with AA's to promote open lines of communication and positive experiences/
  • Certified on all pits and equipment
  • GEMBA presentations/board organization.
  • 5S and Insta-clean projects

To-go Specialist/Server

Olive Garden
10.2020 - 09.2021
    • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
    • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
    • Processed customer payments and balanced cash drawers.
    • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.

Cashier/Food Service

Tacos La Korita
03.2020 - 08.2021
    • Built relationships with customers to encourage repeat business.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
    • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Hostess

BJ's Restaurant & Brewhouse
02.2020 - 03.2020
    • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
    • Answered customer questions about hours, seating, and menu information.
    • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
    • Completed daily side work and opening and closing duties without fail.
    • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Hostess

BJ'S Restaurant & Brewhouse
09.2019 - 02.2020
    • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
    • Answered customer questions about hours, seating, and menu information.
    • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
    • Completed daily side work and opening and closing duties without fail.
    • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Cashier/Food Service

Tacos La Korita
05.2015 - 08.2019
    • Built relationships with customers to encourage repeat business.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
    • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

No Degree - Criminal justice

San Joaquin Delta College
Stockton, CA
11.2023

No Degree - Criminal justice

Truckee Meadows Community College
Reno, NV
05.2020

High School Diploma -

St. Mary's High School
Stockton, CA
05.2019

Skills

  • Excellent communication skills
  • Problem-solving
  • Adaptability
  • Teamwork/building
  • Multitasking
  • Windows/Mac OS
  • Intermediate Microsoft/Excel experience
  • Quality Control
  • Focus on customer expectation
  • ASC member
  • Sorting and Labeling
  • Trained on multiple pits

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Process Guide

Amazon
09.2021 - Current

To-go Specialist/Server

Olive Garden
10.2020 - 09.2021

Cashier/Food Service

Tacos La Korita
03.2020 - 08.2021

Hostess

BJ's Restaurant & Brewhouse
02.2020 - 03.2020

Hostess

BJ'S Restaurant & Brewhouse
09.2019 - 02.2020

Cashier/Food Service

Tacos La Korita
05.2015 - 08.2019

No Degree - Criminal justice

San Joaquin Delta College

No Degree - Criminal justice

Truckee Meadows Community College

High School Diploma -

St. Mary's High School

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