Provided exceptional customer service support in a restaurant environment.,Maintained a calm and professional demeanor while assisting guests.,Focused on responsibilities to ensure smooth daily operations.
Work History
Fine Dining Hostess
Jashn | 2025 - 2026
Greeted guests warmly, ensuring a welcoming atmosphere upon arrival.
Coordinated guest flow, maintaining smooth transitions during peak hours.
Assisted in training new host staff on operational procedures and customer service standards.
Managed reservations through OpenTable, optimizing efficiency and accuracy.
Studio Experience Coordinator
Vivid Brows and Skin | 2024 - 2025
Oversaw customer service operations to effectively communicate available services.
Directed transaction processing to enhance operational efficiency.
Coordinated phone communications to verify customer appointments.
Maintained an orderly reception area to create a welcoming environment.
Hostess
3 Years 7 Months
Scrambl'z | 01.2023 - 2025
Provide excellent customer service with a friendly attitude when greeting customers upon arrival and departure, escorting them to the dining area
Communicate with staff about available seating options
Coordinate dining details or guest concerns in a prompt manner with kitchen staff, servers, and management
Handled incoming phone calls efficiently. Assisted in preparing to-go orders for customers. Closed out checks accurately and promptly. Processed card transactions seamlessly. Coordinated reservations and maintained waiting lists.
Education
Oak Grove High School | San Jose, Ca
- Veterinary Science Program
Silicon Valley Career Technical Education (SVCTE) | San Jose, CA | 05.2025
Hands-on training in animal care, handling, and basic clinical procedures