REYNA CASTRO

SERVING CUSTOMER, MAKING WORK ORDERS, I PLACE ORDERS FOR PARTS FOR MECHANICAL WORK, I MAKE PAYMENTS TO SUPPLIERS, I PREPARE THE WEEKLY PAYROLL

• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Met customer service goals and exceeded customer expectations.

SERVING CUSTOMER, ISSUING CAR INSURANCE POLICIES, MAKING PAYMENTS AND PREPAIR INDIVIUAL TAXES