Summary
Overview
Work History
Education
Skills
Timeline
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Reyna Esparza

Nipomo,CA

Summary

Organized Dining Room Attendant offering three years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.

Overview

6
6
years of professional experience

Work History

Student Dining Service Worker

Lantern Cafe
09.2021 - 01.2024
  • Provided exceptional tableside service including beverage refills and prompt removal of used dishes, enhancing guest experience throughout their visit.
  • Trained new dining service workers, fostering teamwork and consistent service standards.

Associate

Calvin Klein
03.2019 - 03.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.

Barista

Coee Bean Tea & Leaf
05.2021 - 01.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Senior Shift Leader

Menchies Frozen Yogurt
08.2017 - 06.2019
  • Supported employee career development initiatives through mentoring schemes, targeted training courses, or providing stretch assignments where appropriate.
  • Boosted customer satisfaction rates by addressing concerns promptly and professionally.

Education

Bachelor of Arts - Psychology

UNIVERSITY OF CALIFORNIA, MERCED
Merced, CA
12.2023

Associate Degree - Psychology

ALLAN HANCOCK COLLEGE
Santa Maria, CA
06.2021

Skills

  • Fluent in Spanish and English
  • Strong Work Ethic
  • Proficient in Microsoft: Excel (spreadsheets), Word, Powerpoint
  • Communication tools: Zoom, Google Meets, Skype
  • Has certification with ServSafe California Food Handler
  • Food safety knowledge

Timeline

Student Dining Service Worker

Lantern Cafe
09.2021 - 01.2024

Barista

Coee Bean Tea & Leaf
05.2021 - 01.2023

Associate

Calvin Klein
03.2019 - 03.2023

Senior Shift Leader

Menchies Frozen Yogurt
08.2017 - 06.2019

Bachelor of Arts - Psychology

UNIVERSITY OF CALIFORNIA, MERCED

Associate Degree - Psychology

ALLAN HANCOCK COLLEGE

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Reyna Esparza