Enter and update data in databases, spreadsheets, and software systems with accuracy.
Verify and cross-check data for errors, inconsistencies, and missing information.
Maintain and organize electronic and physical records.
Process invoices, purchase orders, or other documents as required.
Retrieve and analyze data for reports and presentations.
Follow company policies and procedures to ensure data security and confidentiality.
Communicate with team members to resolve discrepancies and improve data quality.
Assist with administrative tasks such as filing, scanning, and document management.
Managed full-cycle accounts payable and accounts receivable
Reconciled customer and vendor accounts
Issued customer invoices, processed payments, and followed up on overdue balances.
Verified, coded, and entered vendor bills and employee reimbursements.
Maintained aging reports and collaborated with vendors to resolve discrepancies.
Milieu Specialist
DSHS – Special Commitment Center
01.2024 - 08.2024
Participate in Treatment Team meetings to understand resident’s treatment plan, current progress and treatment approach in the milieu.
Conduct on-unit skills groups and engage with residents in the milieu space by participating in activities aimed at modeling and reinforcing prosocial behavior.
Provided weekly check-ins with residents on my caseload and reported to Treatment Team any identified factors believed that would increase life satisfaction, improve social skills, and facilitate more adaptive coping for High Acuity residents.
Encouraged residents to participate in groups and activities, taking a strengths-based, solutions-focused, and trauma-informed approach to increasing resident’s motivation to engage in programming and treatment.
Oversaw activities and documented participation.
Documented behavior management reports, incident reports, witness statements, observation reports, and progress notes for all resident check-ins.
Worked as a part of a team to problem solve resident’s concerns and questions.
Ensure accuracy of resident policy manuals that are distributed on the units.
Support resident movements between Program Areas for housing assignment requests.
Administrative Assistant III
DSHS - Special Commitment Center
04.2023 - 12.2023
Creating purchase orders and processes payment in a timely manner.
Coordinates with other departmental staff members on administrative practices and procedures.
Serve as a liaison between supervisor and other staff members, relaying assignments and requesting status of projects.
Processing and tracking of Residential Transfer of Funds (RTFs).
Tracking and distribution of resident correspondence to ensure timely response from executive team to residents.
Represents upper-level management and serves as the primary contact in assigned program areas to streamline information.
Coordinates personnel issues such as promotion
Utilize programming such as FARM, NEGOV, and SILAS.
Provides secretarial support to supervisor and other executive team members.
Coordinate office operations for supervisors such as keeping a calendar, making travel arrangements, prioritizing, distributing mail, transcribing minutes, screens calls and visitors.
Process visitation and volunteer applications through NCIC database.
In charge of hiring and recruitment of state employees – run background checks through
NCIC, coordinate interviews, point person for communication regarding questions on job duties.
Proficient in using Microsoft Office as well as Macintosh programming.
Assist in coordinating events for both residents and staff to promote morale.
Human Resources Assistant
Lucky Eagle Hotel and Casino
03.2022 - 03.2023
Entered team member information accurately into the ADP Workforce program.
Provided clerical and administrative support by filing, answering phones, returning messages, communicating effectively with internal and external guests and contributing to HR related projects.
Coordinated and facilitated the on-boarding of newly hired team members including filing and preparing information, ensured employee profiles in ADP Workforce are up to date with accurate information.
Ran background checks and unemployment claims.
Assisted and coordinated recruiting needs for LEC&H by scheduling applicants and interviewers.
Assisted in tracking and monitoring applicant sign on bonuses.
Assisted Benefits Specialist with tracking of team members on FML and Personal Leaves.
Assisted in preparation of regularly scheduled reports.
Submitted and reconcile expense reports.
Handled cash and wrote checks as needed for business operations.
Ran cash register in hotel lobby, running credit cards and processing payments.
Overhauled I9 tax forms for over 400 casino employees.
Assisted guests with W-2G Forms and mailed them during tax season.
Assisted with digitizing of all past and current contracts for the Casino.
Receptionist/Administrative Assistant
AudioQuest
02.2019 - 03.2020
Acted as the face of the company and ensure guests are treated with the utmost hospitality.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Maintained staff directory.
Supported office staff through personal document management, calendar organization and collateral preparation for meetings.
Monitored and kept track of travel calendar and scheduled appointments, meetings, and travel.
Receptionist/Administrative Assistant
La Casa Del Camino
07.2015 - 07.2018
Kept accounts in balance and ran daily reports to verify totals.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
Answered multi-line phone system, responded to inquiries, and transferred calls to correct departments and personnel.
Planned coverage needs and organized services to support incoming special events.