Reyna Gomez
Cicero,IL
Summary
Dynamic Parent Advocate with a proven track record at The Children's Center Cicero-Berwyn, excelling in family advocacy and relationship building. Expert in case management, I effectively improved parent satisfaction through collaboration and timely responses. Passionate about child development, I fostered community connections, enhancing support for families and promoting positive educational outcomes.
Overview
10
10
years of professional experience
Work History
Parent Advocate
The Children's Center Cicero-Berwyn
5341 Cermak Rd Cicero IL 60804
03.2025 - Current
- Promoted a positive school culture by advocating for family-friendly policies and practices, benefiting both students and staff members.
- Collaborated with educators and administrators to address specific concerns, improving overall parent satisfaction.
- Managed caseloads effectively to ensure timely responses to parental inquiries or concerns, maintaining a high level of customer service while balancing workload demands.
- Maintained detailed records of interactions with families, ensuring accurate documentation for follow-up actions or referrals as needed.
- Collaborated with families to assist in growth, development, and education to increase potential.
Customer Assistant
Tortazo
233 S Wacker Dr Unit L1-11 Chicago IL 60606
06.2023 - Current
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy times.
- Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
Childcare Assistant Teacher
The Children's Center Cicero-Berwyn
5341 Cermak Rd Cicero IL 60804
08.2022 - 06.2023
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated regularly with parents about daily activities and behaviors.
Early Head Start Home Visitor
The Children's Center Cicero-Berwyn
2724 S 61st Ave Cicero IL 60804
03.2015 - 08.2021
- Strengthened children''s social-emotional development with intentional teaching strategies and age-appropriate activities.
- Participated in ongoing professional development opportunities to stay current on best practices in early childhood education and family support services.
- Supported families in achieving self-sufficiency by connecting them with community resources and services.
- Collaborated with other early childhood professionals to ensure seamless transitions for children moving from Early Head Start into preschool programs.
- Promoted healthy prenatal outcomes by providing expectant mothers with education on prenatal care, nutrition, and infant development.
- Increased early literacy skills among children through consistent delivery of developmentally appropriate activities.
- Facilitated connections among families in the program by organizing group socializations, fostering a sense of community and shared support.
Education
Associate of Arts - Early Childhood Education
Morton College
Cicero, IL06-2009
Skills
- Collaboration and teamwork
- Patience and perseverance
- Social media proficiency
- Case tracking and follow up
- Relationship building
- Child development
- Case management
- Family advocacy
- Parenting education
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Parent Advocate
The Children's Center Cicero-Berwyn
03.2025 - Current
Customer Assistant
Tortazo
06.2023 - Current
Childcare Assistant Teacher
The Children's Center Cicero-Berwyn
08.2022 - 06.2023
Early Head Start Home Visitor
The Children's Center Cicero-Berwyn
03.2015 - 08.2021
Associate of Arts - Early Childhood Education
Morton College