Reyna Hernandez
Laredo,TX
Summary
Dedicated warehouse inventory associate with proven skills in inventory management and customer service. Committed to enhancing customer satisfaction and training new team members for operational success. Detail-oriented Warehouse Inventory Associate skilled in inventory accuracy, time management, and effective communication. Proven ability to manage stock levels and optimize workflow to enhance operational efficiency.
Overview
18
18
years of professional experience
Work History
Warehouse Inventory Associate
Medline
Laredo, TX
08.2023 - Current
- Managed inventory levels to ensure product availability and accuracy.
- Executed inventory management tasks to maintain accurate stock levels. to ensure proper stock levels., stocking and ordering.
- Identified and resolved inventory issues, addressing damage and loss of items to minimize disruptions.
- Operated warehouse equipment for efficient handling and movement of goods.
- Inspected incoming materials for damage.
- Configured warehouse layout to maximize storage efficiency. for optimal space utilization. for efficient storage of merchandise.
- Collaborated with team members to improve workflow and efficiency.
- Provided guidance and training to new employees on warehouse operations procedures.
Sales Agent
Kemper Insurance
Laredo, TX
01.2022 - 06.2023
- Identified cross-selling opportunities, enhancing customer value through tailored product recommendations.
- Engaged with each customer to deliver professional, polite support, fostering positive relationships and satisfaction.
- Educated customers on policy features and benefits to enhance understanding.
- Assisted clients in selecting insurance products aligned with their specific needs, ensuring informed decisions.
- Conducted follow-up calls to ensure customer satisfaction with services provided.
- Collaborated with team members to improve service delivery and communication.
Waitress
Lins Grand Buffet
Laredo, TX
10.2008 - 06.2021
- Delivered exceptional customer service in fast-paced buffet environment, enhancing guest satisfaction.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Responded to customer concerns swiftly, improving experience and escalating unresolved issues to management.
- Cultivated positive relationships with regular customers through engaging conversations, fostering loyalty.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Trained new employees on operational procedures and customer service skills, ensuring consistent service quality. on operational procedures and customer service skills, ensuring consistent service quality. to perform duties.
Education
High School Diploma -
ESCUELA BACHILLERATO DE VERACRUZ DIURNA
Veracruz, Mexico06-1995
Skills
- Inventory management
- Inventory accuracy
- Warehouse equipment operation
- Order processing
- Time management
- Team collaboration
- Effective communication
- Inventory issue resolution
- Warehouse customer support
- Stock rotation
Timeline
Warehouse Inventory Associate
Medline
08.2023 - Current
Sales Agent
Kemper Insurance
01.2022 - 06.2023
Waitress
Lins Grand Buffet
10.2008 - 06.2021
High School Diploma -
ESCUELA BACHILLERATO DE VERACRUZ DIURNA