Reyna Jovel
Los Angeles,California
Summary
Conducts outreach to families and community partners to inform them about the Early Head Start program eligibility. Provide families about available resources and activities that promote child development.
Overview
16
16
years of professional experience
Work History
Family Support Service Advocate
Los Angeles Education Partnership
10.2019 - Current
- Conducts outreach for new families and partners through one to one contact by attending cummunity events, flyer distribution and walking the community to recruit new families.
- Refer families to community resources.
- Demonstrate empathy and active listening skills when meeting with families.
- Supported team members, fostering a collaborative and productive work environment.
- Keep appropriate data and files on families.
- Participates in personal development trainings
Customer Service Representative
Sears Outlet Store
10.2017 - 07.2020
- Maintained sales floor in a manner consistent with Outlet merchandising selling and presentation.
- Handled customer inquiries and suggestions courteously and professionally.
- Remained knowledgeable about merchandise lines, product features benefits and availability to support customer needs.
- Partner with other associates and cashiers to provide superior customer service.
Fine Jewelry Lead
Sears
03.2008 - 07.2017
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Responsible for selling and servicing customers with in one or more departments including fine jewelry
- Maintain knowledge of products and using this knowledge to assist and educate customer on options available.
- Organized special events to showcase premium collections during peak seasons or around holidays.
- Deliver a positive shopping experience.
Education
Bachelor of Arts - Social Work
California State University - Los Angeles
Los Angeles, CA06.2002
High School Diploma -
Belmont Senior High School
Los Angeles, CA06.1989
Skills
- Ability to work with diverse groups
- Commitment to build relationship with parents and community groups
- Bilingual in English and Spanish
Timeline
Family Support Service Advocate
Los Angeles Education Partnership
10.2019 - Current
Customer Service Representative
Sears Outlet Store
10.2017 - 07.2020
Fine Jewelry Lead
Sears
03.2008 - 07.2017
Bachelor of Arts - Social Work
California State University - Los Angeles
High School Diploma -
Belmont Senior High School
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