Summary
Overview
Work History
Skills
Timeline
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Reyna Ortiz

Salt Lake City,UT

Summary

Hardworking and passionate job seeker with strong self-motivation skills eager to secure entry-level position. Strong leader and problem solver with a positive demeanor dedicated to providing excellent customer service. Self-reliant warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

8
8
years of professional experience

Work History

Quality Control Inspector

ReadyWise
05.2020 - 06.2021
  • Prepared product of emergency food packets for taste, correct measurements and documented.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Packaged items for shipping to wholesalers.

Housekeeping Attendant

Doubletree By Hilton
04.2016 - 11.2016
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room amenities to promote overall satisfaction.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Sandwich Artist

SUBWAYRestaurants
06.2015 - 12.2015
  • Prepared and served hot and cold sandwiches, salads, and flatbreads based on customer preferences.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Monitored inventory and communicate low-stock items to manager.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Customer Service Associate

Maverick
03.2013 - 09.2013
  • Provided exemplary customer service by addressing patron complaints and providing accurate information.
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Confirmed stock levels and expiration dates of merchandise.
  • Prepared bakery and other hot food items for daily purchase.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.

Skills

  • Safety Procedures
  • Training and Mentorship
  • Quality Control
  • Customer Service
  • Positive Attitude
  • Solution Oriented

Timeline

Quality Control Inspector

ReadyWise
05.2020 - 06.2021

Housekeeping Attendant

Doubletree By Hilton
04.2016 - 11.2016

Sandwich Artist

SUBWAYRestaurants
06.2015 - 12.2015

Customer Service Associate

Maverick
03.2013 - 09.2013

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Reyna Ortiz