Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
OPHTHALMIC TECHNICIAN
Dr. Kenneth O. Sparks, MD
09.2023 - Current
Assisted in comprehensive eye exams, including visual acuity and intraocular pressure testing
Assisted Retina Specialist in performing diagnostic tests and procedures for patients with different retinal conditions
Conducted advanced diagnostic tests, such as OCT, Fundus photos, and visual field testing
Provided patient education on retinal disease management and treatment options
Administered eye medications, including dilation drops and ointments
Sterilized equipment, maintained inventory, and ensured cleanliness of exam rooms
Provided excellent customer service and support in a fast-paced clinic environment
Collaborated with healthcare team to coordinate patient referrals and follow-up appointments
Maintained accurate patient records and documents to ensure continuity of care.
Contributed to the success of eye surgeries by preparing patients and ensuring proper pre-operative procedures were followed.
OPHTHALMIC TECHNICIAN
Azul Vision
03.2022 - 04.2023
Conducted visual acuity tests and performed tonometry on patients, ensuring accurate results
Assisted ophthalmologists/optometrists in various diagnostic procedures such as OCT and visual field testing
Managed and maintained ophthalmic equipment to ensure proper functioning and cleanliness
Educated patients on proper contact lens care and insertion techniques
Managed inventory and reordered products to maintain stock levels
Proficient in maintaining accurate and confidential medical records in electronic systems
Experienced with maintaining compliance with HIPAA regulations and patient confidentiality
Provided exceptional customer service by addressing patients' concerns and ensuring satisfaction.
OPTICIAN TECHNICIAN
Cerritos 2020 Optometry
09.2020 - 03.2022
Skilled in selecting and fitting frames to suit individual needs and preferences
Fulfilled prescriptions accurately, adjusted frames, and educated patients on lens options
Experienced in using automated equipment to measure pupillary distance and take accurate facial measurements
Proficient with maintaining inventory, processing insurance claims, and educating patients on eye care
Assisted with contact lens fittings, including teaching insertion and removal techniques
Managed patient scheduling and coordinated with insurance companies for billing purposes
Efficiently processed optical claims, reducing errors and improving billing accuracy.
Streamlined the lens ordering process by diligently verifying prescriptions from eye care providers.
Developed strong relationships with vendors to negotiate competitive pricing for frames and lenses, maximizing profitability without sacrificing quality.
OPHTHALMIC TECHNICIAN/SCRIBE
South Coast Retina
08.2018 - 08.2020
Managed patient flow and scheduling, ensuring efficient and timely delivery of care and treatment for all retina specialist patients
Maintained accurate and up-to-date medical records, including patient histories, test results, and treatment plans, to facilitate seamless communication between healthcare providers
Perform basic ocular screening and patient history
Prepared examination rooms to provide all needed medications, forms, consents and along with educational materials
Created a sterile environment using sterile technique
Administered eye drops, medically assisted the doctor through the patient examination, scribed for the doctor
Educated patients on proper eye care techniques and post-operative instructions, enhancing their understanding and compliance with treatment plans.
OPTICIAN/SUPERVISOR
Los Cerritos Optometry
06.2012 - 01.2018
Answered phone calls, greeted visitors, and directed inquiries with professionalism and courtesy
Managed front desk tasks such as scheduling appointments and coordinating office activities
Maintained an organized filing system and office supplies to ensure efficient operations
Assisted with administrative duties such as data entry, email correspondence, and document preparation
Developed and implemented training programs to improve team performance
Managed scheduling and resolved conflicts within the team
Conducted performance evaluations and provided constructive feedback to team members
Trained staff on proper billing procedures, ensuring compliance with industry regulations
Managed inventory and ordering of frames and lenses to ensure availability
Provided expert advice to patients on lens options based on prescription, lifestyle, and budget.
Education
ASSOCIATE IN SCIENCE A.S. IN BUSINESS ADMINISTRATION -
Long Beach City College
HIGH SCHOOL DIPLOMA -
Paramount High School
Skills
Spanish
English
Office Equipment Operation
HIPPA Compliance
Patient Care
EHR
Administrative and Clerical Support
Time Management
Billing and Payment Processing
Organization and Efficiency
Cleaning and Sanitation
Microsoft Office
Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
OPHTHALMIC TECHNICIAN
Dr. Kenneth O. Sparks, MD
09.2023 - Current
OPHTHALMIC TECHNICIAN
Azul Vision
03.2022 - 04.2023
OPTICIAN TECHNICIAN
Cerritos 2020 Optometry
09.2020 - 03.2022
OPHTHALMIC TECHNICIAN/SCRIBE
South Coast Retina
08.2018 - 08.2020
OPTICIAN/SUPERVISOR
Los Cerritos Optometry
06.2012 - 01.2018
ASSOCIATE IN SCIENCE A.S. IN BUSINESS ADMINISTRATION -