Reyna M Pinto
Greenville,North Carolina
Summary
Organized and detail-oriented professional with over four years of experience serving senior and C-level executives. Known to facilitate a collaborative environment for employees and guests through maintaining effective internal and external communication, managing complex scheduling, planning events, and coordinating special projects. Leverages strong written and oral communication skills and a proactive mindset to solve complex problems quickly, effectively multi-task with high attention to detail, and work autonomously in a fast-paced environment thriving under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant
BCPS, PLLC.
12.2022 - Current
- Ensure smooth daily operations through consistent maintenance of office equipment and troubleshooting issues when necessary.
- Handle logistics, catering, agendas and travel arrangements for meeting and event planning for C-level executives, and clinical directors.
- Oversee vendor services for 5 locations across the state.
- Manage all financial billing processes for the company including travel expenses and reimbursements.
- Handles all mass communication of events and company news to over 300 employees.
- Utilize Microsoft Office applications to prepare documents, reports, and presentations.
Waitress/Main Bartender
El Nuevo Tequila 2
08.2022 - 06.2023
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Operated POS systems to input orders and process cash, debit, credit, and gift card payments.
- Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Tended to 6 tables at a time while simultaneously operating the bar and crafting cocktails for bar patrons.
Administrative Assistant
BCPS, PLLC.
03.2020 - 12.2022
- Maintained a file system comprising more than 200 clients spread across 5 clinics.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed strategies to streamline and improve office procedures.
- Collaborated with administrative professionals from 5 clinics across the state to keep business practices uniform across all locations.
Receptionist
BCPS, PLLC.
08.2019 - 03.2020
- Operated a multi-line phone system.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary..
- Scheduled 20 assessment appointments every week for 3 in-clinic psychologists.
- Acted as main point of contact for clients.
Front Desk Associate
Sawyers Fun Park
12.2018 - 09.2019
- Maintained up to date paperwork for guests.
- Helped coordinate private events.
- Enforced policies and procedures to increase efficiency.
Education
MBA -
East Carolina University
Greenville, NC05.2025
BBA - Management
East Carolina University
Greenville, NC05.2023
Associate of Arts - University Transfer
Pitt Community College
Winterville, NC12.2020
Skills
- Fluent in English and Spanish
- MS Office
- Billing Coordination
- Organization
- Communication
- Time management
Certification
- Emerging Leaders Certification, BB&T Leadership Institute - Fall 2022
- NACE Career Readiness Competencies- Spring 2023
- American Red Cross BLS- Spring 2024
Timeline
Executive Assistant
BCPS, PLLC.
12.2022 - Current
Waitress/Main Bartender
El Nuevo Tequila 2
08.2022 - 06.2023
Administrative Assistant
BCPS, PLLC.
03.2020 - 12.2022
Receptionist
BCPS, PLLC.
08.2019 - 03.2020
Front Desk Associate
Sawyers Fun Park
12.2018 - 09.2019
MBA -
East Carolina University
BBA - Management
East Carolina University
Associate of Arts - University Transfer
Pitt Community College
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