Reyna Real
Las Vegas,NV
Summary
Proven achiever with extensive experience in front desk management at Fervent Church, adept at maintaining confidentiality and providing exceptional guest services. Skilled in cash handling and administrative support, I excel in creating positive visitor experiences and improving retention through effective problem-solving and superior customer service management. I have volunteered in many aspects in the fervent church that I was attending so therefore I have lots of skills including patience, time management, problem solving, and so much more. I am a very hard worker and very determined at any task that I am given.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Hub
Fervent Church
Las Vegas, NV
06.2023 - 01.2024
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
Education
None -
Desert Rose High School
Las Vegas, NVSkills
Administrative Skills
Administrative Support
POS Systems
End-of-day reporting
Problem-solving skills
Phone call direction
Listening Skills
Maintaining cleanliness
Guest Services
Hospitality services
Inventory understanding
Bookkeeping
Time Management
Cash Handling
Customer Service Management
Scheduling
Schedule Management
Project Management
Front Desk Management
Safety and security procedures
Guest accommodations
Certification
Certification of food handlers card
Timeline
Front Desk Hub
Fervent Church
06.2023 - 01.2024
None -
Desert Rose High School