Reyna Reisner
Summary
Motivated and compassionate developing Social Worker with experience in Mental Health, engagement in advocacy and outreach efforts in supporting campus/community-based initiative, and reliable.
Detailed-oriented, and dedicated to advancing disability rights and supporting others with patience, empathy, and respectful communication.
Overview
6
6
years of professional experience
Work History
Call Taker
Transambulance Services
03.2022 - Current
- Answered incoming phone calls and directed inquiries appropriately
- Entered billing and patient transportation information into internal database systems
- Coordinated and organized birthday cards for staff members to foster a sense of community
- Maintained a clean and organized office environment
Activities Aide
Field of Dreams
05.2024 - 08.2024
- Led residents to and from activities while building strong, meaningful relationships to enhance their daily experience
- Aided in serving breakfast and lunch to residents.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated attention to detail in the accurate and timely preparation of paperwork.
Cashier
Jim's Park and Shop
06.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Social Work
SUNY At Fredonia
Fredonia, NY05-2025
Skills
- Composed in high-stress situations
- Proficient in PPE protocols
- Collaborative communication skills
- Effective organization skills
- Understanding nature
- Upholds NASW code of Ethics
- Disability rights advocate
Impactful Experiences
Internship Opportunities:
Intern, Fredonia Counseling Center
Fredonia, NY | [Sep/2024] – [May/2025]
- Shadowed PAWS Coordinator, observing counseling practices while maintaining strict confidentiality
- Demonstrated reliability through , organization, communication, and empathy.
- Served as a peer mentor, providing support and guidance to fellow students
- Co-planned and hosted Fresh Check Day with Sonia, promoting mental health awareness on campus
- Assisted with various outreach programs to engage and educate the campus community
- Fostered a positive and supportive environment in all interactions with staff and students
Summer Intern, County Building – Medical Social Work Department
[Olean, NY] | [May/2024] – [Aug/2024]
- Shadowed a licensed medical social worker during client assessments and home visits
- Observed patient interactions while maintaining discretion and professionalism
- Demonstrated reliability by consistently arriving on time and being prepared
- Took detailed notes to enhance learning and understanding of social work practices
- Asked thoughtful questions to deepen knowledge of case management and client advocacy
Timeline
Activities Aide
Field of Dreams
05.2024 - 08.2024
Call Taker
Transambulance Services
03.2022 - Current
Cashier
Jim's Park and Shop
06.2019 - 08.2021
Bachelor of Science - Social Work
SUNY At Fredonia
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