Reyna Rodriguez
Oakland,CA
Summary
20 Years of experience as a Medical Records Clerk. An adaptable, resourceful and enthusiastic individual with experience in the health care system. My approach is to integrate my knowledge and experience in the clinic or hospital setting for an ambitious and expanding company.
Overview
23
23
years of professional experience
Work History
Counter Help-Cashier
Panda Express
06.2021 - Current
- Open Restaurant in a routine manner
- Perform responsibilities of the manager when unavailable
- Supervise employees and ensure all tasks are complete
- Cashier
- Follow all cash handling policies register transactions, cash pulls, open safe count
- Greet and serve customers with positive attitude
- Maintain a clean eating environment and keep all areas stocked with utensils
- Trained employees with the same methods as use and have been taught.
- Warmly welcomed customers upon approaching counter and placing orders.
Clinical Office Assistant Medical Records
La Clinica De La Raza
05.2001 - 10.2021
- Verified, updated and entered patient information into system
- Scanned incoming documentation
- Maintained complete confidentiality in accordance with organization and legal requirements
- Observed confidentiality and safeguarded all patient-related information
- Assisted with properly processing records requests
- Kept department clean, organized and professional
- Worked with speed, efficiency and accuracy to process documentation and complete projects
- Utilized copying equipment for medical record duplication, answered phones and filed documents
- Obtained information by contacting appropriate personnel or patients
- Logged all relevant information in patient chart
- Reached out to medical providers to check on requests and address issues
- Prepared patient paperwork as needed
- Worked with EHR system to input, organize and manage more than 150 documents each day
- Pulled patient files and forwarded to appropriate offices for processing
- HIPAA trained
- Experience in closing Referrals.
- Retrieved and entered data into medical records system.
Cashier
Carl's Jr
01.2001 - 05.2021
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers.
- Greeted customers entering store and responded promptly to customer needs.
Waitress
Miraglia catering
07.2004 - 01.2020
- Kept customer and food preparation areas clean and well-organized
- Set up and tore down all catering services in banquet halls and at customer locations
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Worked multi-course dinners with pre-plated foods
- Loaded supplies and food into delivery vans and unloaded at events
- Managed and restocked drink stations
- Prepared individual condiments and dispensers for transportation to catering locations
- Monitored customer movements and quickly cleared empty tables for future customers
- Provided items requested by customers, including sauces and drink refills
- Greeted newly seated guests quickly and efficiently
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items
- Plated food and assessed plate presentation to maintain highest standard of food quality
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage
- Rearranged tables and chairs, located or rolled extra silverware and to prepare for large groups.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Fremont High School Diploma -
Fremont High School
Oakland, CA06.2001
Skills
- Bilingual
- Data entry
- Filing
- EHR
- Communication
- Record organization
- Medical terminology
Timeline
Counter Help-Cashier
Panda Express
06.2021 - Current
Waitress
Miraglia catering
07.2004 - 01.2020
Clinical Office Assistant Medical Records
La Clinica De La Raza
05.2001 - 10.2021
Cashier
Carl's Jr
01.2001 - 05.2021
Fremont High School Diploma -
Fremont High School
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