Reyna Velarde-Bernal
Los Angeles,CA
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed to ensuring each child outstanding by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve goals.
Overview
3
3
years of professional experience
Work History
LA’s Best After School Program
LAUSD School District
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Cashier
McDonald's
11.2022 - 05.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Translations of conversations between members.
Customer Service Cashier
McDonald's
02.2022 - 08.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Arts - Deaf Studies
Los Angeles Trade Technical College
Los Angeles, CAHigh School Diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06.2022
Skills
- Planning and Coordination
- Teamwork and Collaboration
- Excellent Communication
- Dependable and Responsible
- Flexible and Adaptable
- Customer Transactions
- Customer Service and Assistance
- Conversant in Spanish
references
Marta Hernandez- Supervisor - (213 )321-6592
Timeline
LA’s Best After School Program
LAUSD School District
05.2023 - Current
Customer Service Cashier
McDonald's
11.2022 - 05.2023
Customer Service Cashier
McDonald's
02.2022 - 08.2022
Bachelor of Arts - Deaf Studies
Los Angeles Trade Technical College
High School Diploma -
Woodrow Wilson Senior High School
Similar Profiles
Fabian MedinaFabian Medina
Substitute Teacher at LAUSD School DistrictSubstitute Teacher at LAUSD School District
Christian Nicole RivasChristian Nicole Rivas
School Advocate Coordinator at LAUSD School DistrictSchool Advocate Coordinator at LAUSD School District
Christine GonzalezChristine Gonzalez
Special Education Paraprofessional at LAUSD School DistrictSpecial Education Paraprofessional at LAUSD School District