Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Reyna Villalobos

Los Alamos,NM

Summary

Gifted Interpreter with aptitude for conveying emotion, style and content Spanish speakers. Bringing in-depth knowledge of cultural context and idiosyncrasies. Proven to provide translations quickly and accurately developed 2 years of experience.


Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability.


Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Interpreter

Language Line Services
06.2022 - Current
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

Pharmacy Technician

Walmart
04.2013 - 06.2022
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted, measured and compounded medications following standard procedures.
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Collected co-payments or full payments from customers.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Resolved third-party billing, computer system and customer service issues.

Education

Associate of Arts -

New Mexico State University - Dona Ana Community College
Las Cruces, NM
05.2022

High School Diploma -

Los Alamos High School
Los Alamos, NM
05.2012

Skills

  • Client Support
  • Records Management
  • Client Confidentiality
  • Subject Matter Expertise
  • Professional Ethics
  • Fluency

Certification

High School Diploma


College Diploma

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Interpreter

Language Line Services
06.2022 - Current

Pharmacy Technician

Walmart
04.2013 - 06.2022

Associate of Arts -

New Mexico State University - Dona Ana Community College

High School Diploma -

Los Alamos High School

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Reyna Villalobos