Reyna L Perez Guzman
Seattle,WA
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Lucky Louie Fish Shack
01.2022 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assembly Line Worker
LGS Sky Chef
06.2021 - 09.2021
- Used established assembly instructions to complete jobs.
- Recognized defective material and reported issues to management.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Trained on multiple airlines like Alaska, American and United to help assemble product to meet flight departures times.
Shift Manager
McDonald's
02.2020 - 06.2021
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
- Delegated work to staff, setting priorities and goals.
- Counted registers at the beginning and end of my shift.
- Did pos open for the beginning of my shift as well as pos close.
Shift Manager
McDonald's
09.2019 - 03.2020
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Delegated work to staff, setting priorities and goals.
- Counted registers at the beginning and end of my shift.
- Did pos open for business day as well as pos close.
Shift Manager
Target, West Seattle
09.2007 - 05.2013
- Started working at Target as a cashier while doing my cashier shifts I learned to work in customer service.
- Not only did I learn customer service but also learned to work in their cafe area.
- After three months working at Target I got offered the lead position in Target Cafe.
- I started working as Target Cafe Team Lead within 9 months of being hired as a cashier.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Shift Manager
Mc Donald’s, Tukwilla
10.2009 - 04.2013
- Started working at Mc Donald’s as a cashier.
- After working as a cashier I learned as many positions as possible to get promoted.
- After a year I got promoted to management position to which required me getting certified.
- I took a class to get certified and got my certificate.
Education
High School Diploma -
Belmont High School
Los Angeles, CA06.2004
Skills
- Production background
- Product assembly
- Quality assurance controls
- Visual inspections
- Shipment preparation
- Team development
- Training and mentoring
- Opening and closing procedures
- Lead generation
- Issue and conflict resolution
- Brand management
- Training & Development
- Fluent in Spanish
- Basic math
- Teambuilding
- Work ethic
- People skills
- Team Supervision
- Working collaboratively
- Multitasking
- Friendly, positive attitude
- Customer service
- Money handling
- Decision-making
- Team leadership
Languages
Spanish
Full Professional
Timeline
Assistant Manager
Lucky Louie Fish Shack
01.2022 - 02.2025
Assembly Line Worker
LGS Sky Chef
06.2021 - 09.2021
Shift Manager
McDonald's
02.2020 - 06.2021
Shift Manager
McDonald's
09.2019 - 03.2020
Shift Manager
Mc Donald’s, Tukwilla
10.2009 - 04.2013
Shift Manager
Target, West Seattle
09.2007 - 05.2013
High School Diploma -
Belmont High School
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